Rakeem Watkins
Sherrills Ford,NC
Summary
Experienced with monitoring and controlling train operations effectively. Utilizes strong problem-solving skills to ensure safety and efficiency. Track record of maintaining high standards in communication and adherence to safety regulations.
Professional operator with strong experience in ensuring safety and efficiency in rail transport. Known for reliable teamwork and flexibility in dynamic environments. Skilled in operating complex machinery, adhering to protocols, and maintaining punctual schedules. Valued for problem-solving abilities and excellent communication skills.
Overview
12
12
years of professional experience
Work History
Train Operator
WMATA
06.2021 - Current
- Ensured smooth train operation, performing regular maintenance checks according to established guidelines.
- Provided exceptional customer service, addressing passenger inquiries in a timely and professional manner.
- Reduced travel time through efficient route planning and schedule adherence, improving overall customer satisfaction.
- Managed emergencies effectively by calmly executing appropriate safety protocols during critical situations.
- Collaborated with conductors and other crew members to maintain a safe and efficient work environment for all staff.
- Enhanced passenger safety by conducting thorough pre-trip inspections and adhering to strict operating procedures.
- Maintained punctual train operations by quickly identifying and resolving minor technical issues before they escalated.
- Participated in company-sponsored training programs to expand knowledge of industry best practices and remain current on regulatory requirements.
- Monitored gauges and meters to measure speed, amperage, battery charge and air pressure in brake lines and main reservoirs.
- Moved controls such as throttles and air brakes to drive electric, diesel-electric, steam or gas-turbine-electric locomotives.
- Maneuvered locomotives to transport freight or passengers between stations.
- Climbed on and off train cars to set or release hand brakes, couple and uncouple air hoses between rail cars and remove and replace broken knuckles.
- Coordinated effective movement of train cars and engines with hand signals, two-way radios and telephones.
- Reported arrival and departure times, train delays and time on duty.
Bus operator
Wmata
03.2014 - 06.2021
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Inventoried bus emergency and first aid supplies and equipment.
CDL delivery driver
Pro Fish
06.2015 - 08.2016
- Driving trucks delivering & loading goods to & from specific areas, while maintaining logging information for the products as well as the truck
CDL transportation driver
Mobilize-U-LLC
08.2013 - 07.2014
- Transported clients to / from appointments safely and timely also helped maintain vehicle cleanliness
Education
Commercial Drivers license- certification -
College of southern Maryland trucking school
Laplata, MD11.2013
Francis L. Cardozo High School -
Washington, DC06.2010
Skills
- Highly motivated
- Over achiever
- Dedicated
- Punctual
- Planning to set an example for my children with being hands on in the community
- A visual learner
- Proficient communication skills
- Self-driven
- Focused
- Ambitious individual
- Train operation expertise
- Passenger assistance
- Safety protocols adherence
- Emergency management
Awards And Acknowledgements
- Professional Truck Driver
- Night Driving Certificate of Completion
- Defensive Driving
- CDL Class A
- Train Operator safety reward (2023)
Timeline
Train Operator
WMATA
06.2021 - Current
CDL delivery driver
Pro Fish
06.2015 - 08.2016
Bus operator
Wmata
03.2014 - 06.2021
CDL transportation driver
Mobilize-U-LLC
08.2013 - 07.2014
Francis L. Cardozo High School -
Commercial Drivers license- certification -
College of southern Maryland trucking school
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