Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Rakesh Kumar

Rakesh Kumar

Electronics And Communication Engineer
Valparaiso,IN

Summary

Professional with strong technical acumen and hands-on experience in field services. Adept at troubleshooting, maintaining, managing and repairing complex systems and equipment. Strong team collaborator focused on achieving results and adapting to changing needs. Skilled in diagnostics, customer support, technical documentation and Team/Site Management.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Field Service Engineer

Tenova Inc.
Coraopolis, Pennsylvania
01.2024 - Current
  • Supervising crews, both on the side of our clients and our organization, throughout the start-up and commissioning of new roll grinding machines and other roll shop equipment, subject to reconditioning and upgrades.
  • CNC and PLC programming, process programming and process optimization.
  • Serving as the primary contact for all onsite activities
    Acting as filed liaison between contractors (in a turn-key project), customer, and home office.
  • Documenting contractor man-hours and submitting weekly reports.
    Acting as customer liaison and general coordinator for equipment start-up/commissioning
  • Performing oversight and accountability for Preconstruction Planning, Temporary Protection, Quality Control, Project Safety, Punch lists & Project Closeout.
  • Coordinating closely with project management staff on all aspects of project implementation.
  • Resolving operational issues and unforeseen conditions to minimize costs and prevent construction
    delays.
  • Scheduling service calls according to customer location and urgency of need.
  • Providing remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
  • Providing technical support to troubleshoot, repair and maintain operational efficiencies in electrical systems.
  • Test equipment performance and demonstrate operation and servicing of equipment to the customer.
  • Disassembled and reassembled complex machinery to repair, replace and upgrade worn, malfunctioning, and absolute components.
  • Checked safety practices and integrity of PPE.
  • Overseeing the erection of Tenova-supplied equipment
  • Conducting regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
  • Upgrading and modifying products as per production requirements or due to ageing.
  • Achieved high levels of customer satisfaction, resolving issues on first visit and exceeding service delivery and Commissioning expectations.
  • Recommend design changes, upgrades and replacements to improve systems performance.

Manager-Head of Operation Pomini India

Tenova Technologies Pvt Ltd
Thane, India
03.2021 - 01.2024
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Handling Service and operation of Pomini make Roll grinder and Roll shop Equipment installed at various customer.
  • Managing Service and commissioning at clients on basis analyzing requirement of resources, Time and Cost.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Installation, commissioning and service of Roll shop equipment at clients.
  • Engineering and developments on Siemens 840DSL CNC.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.

Automation Engineer

Tenova Technologies Pvt Ltd
Thane, India
12.2013 - 02.2021
  • HANDLING DEVELOPMENT, ENGINEERING, COMMISSIONING and SERVICE Dept. for AUTOMATED ROLL GRINDER MACHINE AND ROLL SHOP Equipment.
  • Developing and engineering of PLC and CNC at Siemens platform of 840DSL.
  • Maintenance and Service of Installed machine at various clients in world.
  • Testing CNC Roll grinder machine manufacturing unit in Pomini, Italy
  • Installing and commissioning of CNC Roll grinder machine and Roll shop equipment at Client. And check operation and quality to meet performance guarantee parameter at clients in different countries.
  • Trained developers and quality assurance team members in automation programs and processes.
  • Generated process models illustrating automation engineering progress, specifications and details.
  • Discussed requirements and processes with project managers and developers.
  • Established best practices and innovative solutions to enhance production rates and output quality.
  • Troubleshot, fixed and improved electrical controls.

Assitant Engineer

Bhushan Power and steel limited
09.2010 - 11.2013
  • WORKED AS PROJECT/MAINTENANCE ENGINEER IN COLD ROLLING (6-HI,4-HI) MILL
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Acted as team leader in group projects, delegating tasks and providing feedback.
  • Applied effective time management techniques to meet tight deadlines.
  • Machine handled - 6-Hi, 4-HI and 2-HI Skin pass mill.

Education

Bachelor of Engineering - Electronics And Communications Engineering

Sh. B M Nath Engineering College, Asthal Bohar
Rohtak
08.2006 - 07.2010

Skills

Operation system software

On-site support & Customer service

Technical support & Service documentation

Remote support

Field operations management

Customer service management

Equipment calibration

Managing projects

Performance testing

Wincc, PLC and CNC Programming

Layered network switch configuration

Safety and compliance

Software

Simatic manager

Tia Portal

HMI Startup and Operate

SQL Management Studio

Sinumerik One

840DSL and 840DPL

Timeline

Field Service Engineer

Tenova Inc.
01.2024 - Current

Manager-Head of Operation Pomini India

Tenova Technologies Pvt Ltd
03.2021 - 01.2024

Automation Engineer

Tenova Technologies Pvt Ltd
12.2013 - 02.2021

Assitant Engineer

Bhushan Power and steel limited
09.2010 - 11.2013

Bachelor of Engineering - Electronics And Communications Engineering

Sh. B M Nath Engineering College, Asthal Bohar
08.2006 - 07.2010
Rakesh KumarElectronics And Communication Engineer