Summary
Overview
Work History
Education
Skills
Timeline
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Rakesh Reddy

Fairfax,VA

Summary

Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.

Overview

6
6
years of professional experience

Work History

Business Analyst

Client Regions Bank
Nashville, TN
06.2023 - Current
  • Working for the bank where we build an Enterprise Data Platform for real-time, near-real-time and batch data in central env.
  • Data migration and loading from one layer to another layer through SQL & python scripts, providing all customer transactions
  • Utilized Hive for banking data to analyze and leveraged Pyspark to create the data frames for data pushing and processing..
  • Conducted thorough analysis of over 1,000 applications in the banking sector, identifying inadequate documentation in 45% of cases and spearheading corrective measures to ensure regulatory compliance.
  • Engaged Enterprise Architecture Mapping, collaborating with clients to align Business processes with Banking applications.
  • Collaborated with key business users to collect information on business processes and user requirement, effectively mapping applications and data concept to business functions. Engaged in workshopping to understand key data sources as well as destinations and how applications integrate with one another.
  • Liaised between Stakeholders, developers and analyst: established strong professional relations with Client via integrated applications
  • Implemented PowerPoint and Hopex to map and document business processes, optimizing workflow efficiency.
  • Currently leading and managing multiple tasks for an offshore team through end-to-end data collection, generating templates, managing risk, gap analysis.
  • Participated in the change management process for the Banking applications to append and delete the process resulting in a 25% increase in overall productivity.
  • Conducting user acceptance testing for the 500+ applications to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.
  • Solid expertise in crafting SQL queries and leveraging advanced Excel for in-depth dataset analysis, driving efficiency, accuracy, and a 35% reduction in verification time within banking applications.
  • Effectively utilized Excel and Power BI for monthly reports, reducing processing time by 20%. Identified system pain points
  • Articulated business needs and requirements adeptly, leveraging agile methodologies and contributing to agile development environments.

Business Analyst

Cigna
Wilmington, DE
02.2023 - 05.2023
  • Executed end-to-end management of software and website development projects.
  • Identified and defined operational objectives by thoroughly comprehending the client's business functions.
  • Assisted, Sr. Business Analyst in planning and executing various projects, ensuring adherence to design timelines and deliverables.
  • Monitored project budgets, tracked expenses, and prepared financial reports to ensure cost effectiveness and adherence to financial guidelines.
  • Conducted requirement gathering, elicitation, and business documentation to ensure a clear understanding of project needs.
  • Experienced in user acceptance testing (UAT) and documentation of test cases.
  • Developed and implemented a streamlined process for gathering business requirements, reducing project delivery time by 20%.
  • Developed and deployed a software update, resulting in a 30% reduction in system errors and improving application performance by 25%.
  • Led a cross-functional team in improving customer satisfaction, resulting in a 50% increase in positive feedback and a 20% reduction in complaints.
  • Developed and implemented a standardized reporting framework, resulting in improved visibility of key performance metrics and enabling data-driven decision-making at all levels of the organization.
  • Oversaw the completion of UI/UX, content, and prototypes for client validation and team feedback.
  • Utilized feedback to enhance previous work and effectively communicate revisions to developers.
  • Conducted training sessions for client teams on product usage.
  • Monitored team performance using various tools and provided reports to senior leadership

Business Analyst

Quest Global
Bangalore, KS
05.2020 - 08.2021
  • Prepared comprehensive reports and presentations for management, summarizing findings and making recommendations for process improvements.
  • Conducted ad-hoc analysis to address business challenges and optimize resource allocation.
  • Monitored project timelines and budgets by tracking milestones, deliverables, and tasks.
  • Collaborated with stakeholders across departments to define requirements for new projects.
  • Managed projects and served as the primary liaison between clients and multiple internal groups to clarify goals and meet standards and deadlines.
  • Facilitated design sessions with the implementation team to define the solution.
  • Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
  • Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
  • Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
  • Assisted in developing training materials for internal staff on new products or services.

Digital Marketing Analyst Intern

BHEL
Hyderabad, TS
08.2019 - 03.2020
  • Planned, executed, and managed all digital marketing, including SEO, SEM, ORM, and social media.
  • Established and executed a digital marketing strategy to distribute content over the online platforms.
  • Worked with and managed a team of content writers, marketers, and other stakeholders to maintain the company’s Digital Presence.
  • Maintained consistent brand messaging across all social channels.
  • Identified, analyzed, and measured trends and content to assess how well it’s performing and optimize user experience.
  • Created and maintained an editorial calendar to deliver targeted content for Application, website, and social channels.
  • Implemented social media strategies to increase the Facebook and Instagram reach by 40% within two weeks.
  • Used online reputation management (ORM) to generate 5 genuine leads.
  • Provided supervision and training to two Jr. Social Media Executives to ensure the maximum optimal results within a short period

Freelancer

Freelancers Union
Hyderabad, TS
09.2018 - 07.2019
  • Used various online directories to find suitable clients for projects.
  • Crafted quotations for websites, news portals, and software projects to present the budget to the clients.
  • Partnered with a software developer for software and web development projects.
  • Focused on creating digital and print marketing materials for small to mid-sized businesses and local NGOs.
  • Produced multicolor flyers, bi-fold and trifold brochures, informational pamphlets, and user guide booklets for local eateries.
  • Participated in determining prospective subject for the website content.
  • Advised clients on aesthetic and technical aspects of online advertising.
  • Ensured that all projects are delivered on time, within scope, and budget Ensured resource availability and allocation.
  • Developed a detailed project plan to track progress.
  • Used appropriate verification techniques to manage changes in project scope, schedule, and costs.
  • Measured project performance using appropriate systems, tools, and techniques.
  • Managed the relationship with the client and all stakeholders.
  • Performed risk management to minimize project risks.
  • Established and maintained relationships with third parties/vendors.
  • Created and maintained comprehensive project documentation

Education

Master of Science - Computer Technology

Eastern Illinois University
Charleston, IL
05-2023

Bachelor of Science - Electrical, Electronics and Communications Engineering

Kakatiya Institute Of Technology
Warangal
04-2020

Skills

  • SQL
  • Client/Stakeholder Management
  • Requirements Gathering
  • Technical Writing
  • Gap analysis
  • Data Analysis
  • Data Migration
  • Dashboarding
  • Workflow Analysis
  • Competitive Analysis
  • Process Optimization
  • Operational Reporting
  • Excel

Timeline

Business Analyst

Client Regions Bank
06.2023 - Current

Business Analyst

Cigna
02.2023 - 05.2023

Business Analyst

Quest Global
05.2020 - 08.2021

Digital Marketing Analyst Intern

BHEL
08.2019 - 03.2020

Freelancer

Freelancers Union
09.2018 - 07.2019

Master of Science - Computer Technology

Eastern Illinois University

Bachelor of Science - Electrical, Electronics and Communications Engineering

Kakatiya Institute Of Technology

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Rakesh Reddy