Rakesh Yanamadala
Woodbridge,NJ
Summary
- Having 12+ years of experience in IT Industry with experience in developing applications and using BPM – PEGA/PRPC applications-based applications. Leading the team effectively in both development and Support projects.
- Responsible for Coding, Enhancements and Bug fixing in PRPC. Experience in developing, designing and maintaining Pega PRPC Business Process Management and Business Rules applications.
- Good knowledge of organizational hierarchy and hence involved in requirement gathering along with business analysts to better understand end user requirements and various scenarios.
- Good Understanding of Enterprise Class Structure in PRPC. Involved in implementing PRPC authentication and authorization using Single Sign-On (SSO) framework with LDAP server. Proficient in client interaction, requirements analysis, and project work planning including design, development, implementation and maintenance of applications. Involved in requirement analysis with the business analysts during the early stage of solution development to get a better understanding of end user requirements.
- Hands-on experience in developing and managing PRPC solutions using Activities, Flows, Data Pages, Report Definitions, Agents, Declarative rules, Validations, Decision Rules, Correspondence rules and Data Transforms.
- Hands on experience in Integration rules SOAP and REST. Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, Pega Log Analyzer and Performance Analyzer (PAL).
- In-depth understanding of Software Development Life Cycle with good exposure on developing reliable & scalable applications using software methodologies like Waterfall and Agile.
- Strong organizational and analytical skills with proficiency at quick grasping of new concepts and utilizing the same in a productive manner.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Pega Senior System Architect
Synechron,INC (Client- Bofa)
04.2024 - Current
- Global Financial Crimes Compliance oversees Bank’s strategy to manage money laundering, fraud, corruption, and terrorist financing
- MOC (Management of Cases) is one of these 36 global applications to support the Financial Crimes Compliance program in 50+ jurisdictions
- The supplication is used to investigate potential suspicious activities by investigators and create SAR (Suspicious Activity Reports) to report suspicious activities to Fincen (Financial Crimes Enforcement Network)
- Worked on Report definitions and Sub Reports for reports
- Worked on SLA to trigger emails on some due dates
- Workbasket’s and Routing cases
- Extensive usage of Data Pages, Data transforms
- Worked on Flows using different smart shapes, Utilities, Fork, Notify etc
- Decision rules, Declarative rules
- Used PDC tool to work on exceptions ,Alerts, Performance issues
- Played a critical role in development of user stories and delivering sprint on time.
Tech Lead/Certified Pega Senior System Architect
Virtusa Corporation (Client: Elevance Health)
08.2019 - 03.2024
- Anthem is one of the nation’s leading health benefits companies
- Anthem’s affiliated health plans are giving consumers greater access to care by working with doctors and healthcare professionals to ensure a quality experience
- To help deliver these innovative programs, Anthem implemented a next- generation service desktop powered by contextual, relevant decisions
- Worked on the development of an application With Pega Customer Service, Anthem created Solution Central
- The desktop service guides back-office associates through processes, making it easier for them to offer a better, frictionless experience to Anthem’s customers
- Customer service representatives are given the right content, instructions, and links at the right time, reducing the dependency on training and experience
- Solution Central intelligently centralizes and organizes data so that each customer service call is contextual and exceptional
- Developing a new chat bot to provide help to users related to claims assigned using dynamic layouts, sections and referring data pages
- Extensive usage of REST services and data pages to integrate with external applications
- UI implementations includes flow actions, harness and dynamic layouts
- Using activities and data-transforms based on the requirement, adhering to pega guardrails
- Involved in resolving high severity issues on time and provided on time support to customers
- Provided technical fixes to high severity issues on time without impacting existing functionality
- Co-ordinating business users and customers to resolve critical issues in production
- Exposure to the PRPC Case Management
- Extensively used Rules Inspector, Tracer and Clipboard for debugging purposes
- Leading technical team, mentoring team members on technical issues and resolution
- Configuring the Job Schedulers in Pega 8.x versions
- Worked with different teams to solve integration issues
- Conduct defect triage meetings to ensure quality of deliverables and solicit periodic client feedback for continuous improvement
- Mentoring and coaching team members and competency building within the team to deliver projects successfully
- Reviewing of functional progress and monitoring of key success factors.
Certified Pega Senior System Architect
Virtusa Corporation (Client: BNP Paribas Cardif)
01.2018 - 07.2019
- Pemsa project primarily focus on providing insurance to Netherlands customers by BNP Paribas Cardif
- Based on the type of the insurance product different set of business rules are specified
- Once Policy is created for the required parties, system should support for After Sales operations
- This project primary focus is to perform various After Sales actions during the policy life cycle
- Involved in resolving high severity issues on time and provided on time support to customers
- Provided technical fixes to high severity issues on time without impacting existing functionality
- Co-ordinating business users and customers to resolve critical issues in production
- Exposure to the PRPC Case Management and KYC framework
- Extensively used Rules Inspector, Tracer and Clipboard for debugging purposes
- Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, Performance Analyzer (PAL)
- Followed Pega Guardrails in implementation phase of the application
- Participated in analysis and estimate of the business requirements and identification of gaps in the requirements
- Hands on experience in Standard and Advances agent
- Involved in design and development of SOAP-Service and provided WSDLs to consumers
- Involved in Unit testing and Preparation of technical documents
- Taking ownership on the E2E deployment and monitoring production appications.
Senior PEGA CSSA Consultant
Virtusa Corporation (Client: S&P)
01.2012 - 12.2017
- It’s an Enterprise banking application which acts as Data and integration layer for different downstream application like Military Accounts management, Fraud Identification, Death Disposition claims
- Application accepts requests from different sources through files, services, Emails and makes service calls to respective application to create cases
- Along With business process case handling it maintains Customer master profiles with all outstanding cases, tasks and audit
- Involved in resolving high severity issues on time and provided on time support to customers
- Providing support to multiple Pega Applications (like RPM, ROL, CRA, Lookback, Simplify – RPM Integration, APHUB)
- Provided technical fixes to high severity issues on time without impacting existing functionality
- Co-ordinating business users and customers to resolve business critical issues in production
- Guiding the team to provide technical fixes to issues reported by business users in production
- Provided timely support to L2 team to provide quick data fixes to critical issues reported by the Business users
- Provided knowledge transition to L2(Operations team) team to understand the application and how to resolve the production issues in timely manner
- Analyzing the KANBAN user stories, identify the gaps in requirements and get clarifications from Business Analysts
- Involved in technical design of KANBAN user stories
- Reviewing code of the team members using Mentor and Mentee tool, guide the team on code quality
- Implementing business logic using Pega Core Components like Activities, Data transforms, Service level agreements, flows,UI rules
- Extensively used Rules Inspector, Tracer and Clipboard for debugging purposes
- Good Knowledge on the PEGA Scrum methodology
- Involved in knowledge transition activities.
Education
Bachelors in Computer Science -
Godavari Institute of Engineering
India 05.2011
Skills
- Soap UI, Postman ,JIRA
- SQL Server and Oracle
- Windows XP, Windows 7 & 10
- HTML, JavaScript and JSP
- Tomcat, WebSphere, WebLogic
- All life cycle phases of Application Development
- All life cycle phases of Production support
- Release/Deployment Management
- Team management
- Knowledge sharing and providing trainings
- Agile methodology- Sprint planning, Scrum management, Sprint reviews
Accomplishments
Received Pat-on-the-back award for resolving high-priority production issues.
Received spotlight award for leading the team for emergency delivery on-time.
Certification
- Certified System Architect (CSA), 2012
- Certified Senior System Architect (CSSA), 2015
Timeline
Certified Pega Senior System Architect
Synechron,INC (Client- Bofa)
04.2024 - Current
Tech Lead/Certified Pega Senior System Architect
Virtusa Corporation (Client: Elevance Health)
08.2019 - 03.2024
Certified Pega Senior System Architect
Virtusa Corporation (Client: BNP Paribas Cardif)
01.2018 - 07.2019
Senior PEGA CSSA Consultant
Virtusa Corporation (Client: S&P)
01.2012 - 12.2017
Bachelors in Computer Science -
Godavari Institute of Engineering
- Certified System Architect (CSA), 2012
- Certified Senior System Architect (CSSA), 2015
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