RAKEVIUS COLE
Jackson,TN
Summary
Assemble and mentor teams in a collaborative work environment to meet and exceed expectations.
Overview
12
12
years of professional experience
Work History
Technician
Kellanova
Jackson, TN, US
04.2022 - Current
- In charge of upkeep and maintenance of machines
- Worked with nitrogen lines
- Kept track of line processes to ensure that quality, quantity, and presentation remained consistent.
Technician
Kellanova
Jackson, TN, US
04.2022 - Current
- In charge of upkeep and maintenance of machines
- Worked with nitrogen lines
- Kept track of line processes to ensure that quality, quantity, and presentation remained consistent.
Forklift Driver
Manpower
Jackson, TN, US
01.2016 - 04.2022
- Used equipment like [Type] and [Type] to process excess materials and support recycling efforts.
- Used [Type] scanning equipment to manage product inventory, track progress through the facility, and record production data.
- Improved operational efficiency by maximizing loads on each transfer.
- Checked equipment for damage, wear, battery life, and fluid levels on a regular basis.
Forklift Driver
Manpower
Jackson, TN, US
01.2016 - 04.2022
- Used equipment like [Type] and [Type] to process excess materials and support recycling efforts.
- Used [Type] scanning equipment to manage product inventory, track progress through the facility, and record production data.
- Improved operational efficiency by maximizing loads on each transfer.
- Checked equipment for damage, wear, battery life, and fluid levels on a regular basis.
Team Leader
Kirklands
Jackson, TN, US
01.2018 - 05.2020
- Provided constructive criticism regarding quality assurance on collections team phone calls.
- Set up and calibrated equipment to meet specific production requirements and tolerances.
- Kept an eye on the machines in order to assess their progress, make adjustments, and maintain the desired tension and speeds.
- Demonstrated understanding of the company's mission and goals, and I mentored employees in achieving goals that were consistent with the company's core values.
Team Leader
Kirklands
Jackson, TN, US
01.2018 - 05.2020
- Provided constructive criticism regarding quality assurance on collections team phone calls.
- Set up and calibrated equipment to meet specific production requirements and tolerances.
- Kept an eye on the machines in order to assess their progress, make adjustments, and maintain the desired tension and speeds.
- Demonstrated understanding of the company's mission and goals, and I mentored employees in achieving goals that were consistent with the company's core values.
Survey Interviewer
Call solutions
Nashville, TN, US
01.2015 - 08.2016
- Worked as a liaison between customers and retail buyers to expedite orders and meet customer demands.
- Received an average of [number] customer service calls every day.
- Completed an average of [Number] transactions in a timely manner each day.
- Consistently outperformed my daily credit card application goals.
- Communicated with supervisors to escalate customer concerns, store issues, and inventory requirements on a regular basis.
Survey Interviewer
Call solutions
Nashville, TN, US
01.2015 - 08.2016
- Worked as a liaison between customers and retail buyers to expedite orders and meet customer demands.
- Received an average of [number] customer service calls every day.
- Completed an average of [Number] transactions in a timely manner each day.
- Consistently outperformed my daily credit card application goals.
- Communicated with supervisors to escalate customer concerns, store issues, and inventory requirements on a regular basis.
Assembly Operator
TBDN
Jackson, TN, US
01.2014 - 04.2015
- Improved safety and productivity by cleaning and organizing work zones on a regular basis.
- Assembled products and components on a variety of machines, making proactive adjustments to settings to ensure work was completed within tight tolerances.
- Quickly adapted plans and adjusted [Type] equipment to maintain high standards of functionality and safety.
- Checked the quality of [Type] components to see if they were within tolerances and if any were unacceptable.
- Was in charge of troubleshooting and used [Type] methods to quickly resolve assembly line issues.
- Operated all [Type] machinery safely to reduce workplace accidents.
Assembly Operator
TBDN
Jackson, TN, US
01.2014 - 04.2015
- Improved safety and productivity by cleaning and organizing work zones on a regular basis.
- Assembled products and components on a variety of machines, making proactive adjustments to settings to ensure work was completed within tight tolerances.
- Quickly adapted plans and adjusted [Type] equipment to maintain high standards of functionality and safety.
- Checked the quality of [Type] components to see if they were within tolerances and if any were unacceptable.
- Was in charge of troubleshooting and used [Type] methods to quickly resolve assembly line issues.
- Operated all [Type] machinery safely to reduce workplace accidents.
Education
High School Diploma -
Liberty High School
Jackson, TNSkills
Customer service
Process improvements
Company quality standards
Performance improvement
Team Leadership
Workflow Optimization
Timeline
Technician
Kellanova
04.2022 - Current
Technician
Kellanova
04.2022 - Current
Team Leader
Kirklands
01.2018 - 05.2020
Team Leader
Kirklands
01.2018 - 05.2020
Forklift Driver
Manpower
01.2016 - 04.2022
Forklift Driver
Manpower
01.2016 - 04.2022
Survey Interviewer
Call solutions
01.2015 - 08.2016
Survey Interviewer
Call solutions
01.2015 - 08.2016
Assembly Operator
TBDN
01.2014 - 04.2015
Assembly Operator
TBDN
01.2014 - 04.2015
High School Diploma -
Liberty High School