RAKHEE RAMDEO-HUTCHINSON
Joppa,MD
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
14
14
years of professional experience
Work History
Operations Manager/Customer Service Manager
Hudson Group Retailers
Jamaica, NY
07.2013 - 06.2025
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Developed and implemented operational procedures to ensure quality standards are met.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Telemarketer/Human Resources Manager
Iron Eagle Services
Manhattan, NY
05.2012 - 05.2013
- Schedule appointments for interviews
- Assist clients with questions regarding the company
- Conduct interviews for hiring of new workers
- Issue checks to co-workers
- Fax, file, and scan necessary paperwork
- Data entry
Medical Biller
Alfa Health Care Supply
Bronx, NY
09.2011 - 04.2012
- Insurance verification
- Register new patients
- HCPCS coding
- Check eligibility of insurances for patients
- Prior authorization for medical supplies
Education
Associates Degree - Medical Billing and Coding
Anthem Institute
Manhattan, NYHigh School -
John Adams High School
Ozone Park, NYSkills
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Outlook
- Quickbooks
- 50wpm
- Customer Service
References
Available upon request.
Timeline
Operations Manager/Customer Service Manager
Hudson Group Retailers
07.2013 - 06.2025
Telemarketer/Human Resources Manager
Iron Eagle Services
05.2012 - 05.2013
Medical Biller
Alfa Health Care Supply
09.2011 - 04.2012
Associates Degree - Medical Billing and Coding
Anthem Institute
High School -
John Adams High School