Summary

Overview

Work History

Education

Skills

Timeline

RAKSHIT CHOUHAN

Sunnyvale,CA

Summary

Quality Assurance Lead Engineer with 19 years of experience in spearheading quality assurance initiatives across Technology, Communication, Retail and Sales industries. Highly skilled in leading and mentoring QA teams, establishing robust test strategies, and overseeing all aspects of the QA and UAT process. I have a proven ability to drive product quality, ensuring successful launches at industry giants like Apple, Verizon, and Time warner Cable. My technical expertise in automation and AI with strong communication skills allows me to innovate and implement new ideas to deliver exceptional results. I am passionate about continuous improvement and dedicated to fostering a culture of quality and exceeding customer expectations.

Overview

years of professional experience

Work History

Lead Quality Assurance Engineer

Apple (Infosys)

Sunnyvale, CA

11.2021 - Current

Enhanced Apple's internal tools by adding new features and resolving existing issues for product, content, and media tools, facilitating sales flow across customer-facing Apple websites worldwide.
Work with program managers to review system requirements, create a robust test strategy and test plan.
Collaborated cross-functionally to triage bugs and groom backlogs, ensuring the timely delivery of several high-impact projects.
Enhanced project efficiency by identifying requirement gaps at project initiation and providing solutions to bridge the gap.
Maintain and enhance Selenium,Java and Playwrite automation frameworks for front-end UI automation.
Develop AI solutions using claude and enchante to reduce manual effort and automate project workflows
Write automated test scripts to execute test scenarios, at least 80% of test execution was automated to reduce manual effort and improve efficiency.
Perform root cause analysis of system issues and present solutions to leadership team
Delivered release sign-off notes, presented digital enhancement demos to leadership, completed post-project analysis, and coordinated efforts between onsite and offshore team members.

UAT Test Lead

Verizon Wireless

Irvine, CA

05.2015 - 11.2021

Led User acceptance testing team to perform tests of new features on verizon's customer facing worldwide website and make sure all the sales flow are working as expected.
Conduct UAT testing in lower and Production environment to ensure quality of the product
Prioritized continuous improvement initiatives to eliminate inefficiencies in UAT execution of UAT execution process, eliminating inefficiencies and enhancing quality of digital delivery
Automating the test scripts using Selenium and Java framework
Create and execute SQL queries against the database to validate the schema and data
Validate the user reports for Devices and billing data in Palantir Foundry
Validate user data and perform data analysis by using Foundry Contour
Create and maintain Jira dashboards to provide visibility of up-to-date project execution status
Provide a demo of the new digital enhancements to the leadership
Conducted post-project analysis to identify improvement areas and enhance future projects report to identify strengths, weaknesses, and areas for improvement
Shortlisted and Conducted interviews to add resources to my current project.

BI QA Lead

Cbeyond communication

Atlanta, GA

09.2011 - 05.2015

Lead BI QA testing team in a multinational environment
Writing complex SQL queries to validate the business intelligence reports
Developed test strategy, test plan, test cases, test estimation, and requirement traceability matrix to ensure comprehensive testing coverage.
Execute the project utilizing the AGILE (Scrum) methodology.
Create defects using HP-ALM and follow up the defect till its closure
Participated in daily defect meetings with development and PM teams, updating on project execution progress and ensuring alignment on defect resolution.
Utilized Java as client library for Selenium WebDriver to design and develop automation test framework with Junit and TestNG, enhancing testing efficiency.
Established efficient Selenium test environments to facilitate automated testing. Excellent knowledge in writing unique XPath using firebug and fire path to identify web elements
Hands on Experience on testing web services (REST) using Rest SOAP UI

Data Warehouse & ETL Tester

Time Warner Cable

Chennai, India

12.2009 - 08.2011

Wrote complex SQL scripts, ran against Oracle DB, and analyzed results to ensure data integrity.
Write and modify Informatica mappings to load the DB with targeted test data
Execute and monitor daily informatica batch runs to ensure DB is updated correctly
Collaborated with DW&BI testing excellence team to refine and standardize testing practices.
Writing manual test scripts in QC and execute against the front-end UI application to validate data
Design and develop test scenario, test case, RTM documents
Facilitated team initiatives to identify and address potential defects during testing.
Create system test bugs in QC and follow through the bug life cycle till closure

Functional Tester

J C Penny