Raldiris Green
Opa-locka,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
1
1
year of professional experience
Work History
Arby's
Karoll Urdaneta
North Miami Beach , FL
2021.01 - 2021.08
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
Education
Bachelor of Arts - Psychology
Stetson University
Deland, FL05.2025
High School Diploma -
North Miami Beach High School
North Miami Beach, FL06.2021
Skills
- Government Standards
- Serving and Bussing
- Customer Relations
- Teamwork and Collaboration
- Time Management
- Resolving Complaints
- Efficient and Detail-Oriented
- Customer Retention Strategies
- Courteous with Strong Service Mindset
- Heavy Lifting
Timeline
Arby's
Karoll Urdaneta
2021.01 - 2021.08
Bachelor of Arts - Psychology
Stetson University
High School Diploma -
North Miami Beach High School
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