Ralph Booker

Performed bench and field service for equipment maintenance.

• Performed routine maintenance on various equipment and machinery.
• Diagnosed and repaired mechanical issues in a timely manner.
• Collaborated with team members to address service requests efficiently.
• Utilized diagnostic tools to troubleshoot technical problems effectively.
• Maintained accurate service records and documentation for customer reference.
• Provided excellent customer service during on-site visits and consultations.
• Troubleshot electrical circuits using schematics and diagrams.
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• Operated and maintained ignition interlock devices for client compliance.
• Diagnosed technical issues and performed necessary repairs on equipment.
• Assisted customers in understanding device functions and usage procedures.
• Conducted regular maintenance checks to ensure device accuracy and reliability.
• Replaced defective components or parts as needed.
• Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.

• Troubleshot technical issues with gaming machines and software components.
• Conducted routine maintenance on gaming systems to ensure optimal performance.
• Installed gaming equipment and systems at various client locations.
• Provided on-site training to clients on system operation and troubleshooting techniques.
• Completed all necessary paperwork for service calls in a timely manner.