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  Minimum of 8+ years of professional Managed Services experience with a Bachelors' Degree in or commensurate Equivalence
  Previous Account and/or Program Management experience
  Experience in Managed Cloud Service provider - managing IT environments on behalf of customers, IT Delivery experience working in a customer facing role with a high level of accountability.
  Must have a record of driving projects to improve service delivery and/or have experience managing technical support teams
  Ability to manage multiple tasks and projects in a fast-moving environment
  Strong verbal and written communication skills, which will be key in driving customer and internal communications.
  Strong knowledge of Cloud Infrastructure and migrations is required, as well as practical or contextual understanding of cloud architecture and IaaS operations model
  Commercial experience in opportunity development (farming), Pre-sales support, account management strategy and plan development, contract negotiation, Onboarding and Delivery
  Knowledge of cloud computing concepts, software, and systems (i.e. networking, virtualization, VMware, hypervisors)


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Dynamic Associate Manager at Accenture with a proven track record in leading Microsoft 365 transformations, support and managing teams. Expert in security and compliance, driving service delivery excellence. Adept at leveraging AI and fostering collaboration, ensuring successful hybrid migrations and enhanced client satisfaction. Committed to continuous improvement and innovation in digital workplace solutions. Skilled Associate Manager with notable experience in overseeing daily operations, managing teams, and driving productivity. Strengths lie in strategic planning, workflow optimization, and fostering team collaboration. Successfully led projects, improved process efficiency.

Motivated Director offering 13 years of comprehensive experience overseeing daily operations of a successful American Heart Association-affiliated health education company. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans, and financial performance. Dependable and detail-oriented delivering executive support and team leadership to business operations. Broad experience includes company operations management, accounts receivable, invoicing, database management, vendor negotiations, and contract management. Recognized for exemplary customer service and team collaboration.

RALPH DEPP

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Senior Program Manager, Managed Services

Account Manager

Senior Sales Consultant

Operations & Account Management

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Automotive & Diesel Certification -

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Senior Program Manager, Managed Services

Account Manager

Senior Sales Consultant

Operations & Account Management

Automotive & Diesel Certification -

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