Ralph Gomez
Casa Grande,AZ
Summary
I am a very communicative and friendly person who has a strong work ethic, I am adaptable and flexible and eager to learn.
Overview
14
14
years of professional experience
Work History
EVS Technician
Banner Health
1400 S Dobson Rd, Mesa, AZ 85202
08.2016 - Current
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.
- Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
- Improved sanitation practices by regularly inspecting and evaluating the cleanliness of the facility.
- Increased safety awareness within the department by conducting regular equipment inspections and reporting any issues promptly.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Provided support during large-scale events such as flu season or outbreaks by adjusting work schedules accordingly to meet increased demand for services .
- Contributed to effective communication among team members by participating in regular meetings and training sessions.
- Ensured proper handling and storage of chemicals, minimizing risks associated with hazardous material exposure.
- Operated wet and dry vacuum for cleaning and shampooing carpeted areas to remove dirt, dander and hair and eliminate microscopic allergens.
- Exceeded performance goals related to response times for urgent cleaning requests, contributing to improved patient experiences during their stay at the hospital .
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Streamlined workflow processes for increased productivity by implementing efficient cleaning techniques and procedures.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Performed regular equipment maintenance and reported problems to supervisor.
- Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Continually updated knowledge on best practices for infection prevention within healthcare settings, ensuring adherence to industry guidelines at all times.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Moved, rearranged and dusted furniture and fixtures using spiraling technique to prevent dust resurface.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
- Collaborated with other EVS technicians to ensure comprehensive cleaning coverage in all assigned areas.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Washed blinds, windows, and walls with natural cleaning solutions to remove contaminants and pollutants.
- Assisted nursing staff with patient care tasks, improving overall efficiency and quality of care.
- Assisted in emergency situations requiring immediate attention or cleanup, demonstrating adaptability under pressure.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Maintenance Department Manager
Walmart Stores
1380 W Elliot Rd, Tempe, AZ 85284
05.2013 - 06.2016
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established clear performance expectations for staff members which led to increased accountability.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Communicated with managers of other departments to maintain transparency.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Verified cleanliness and organization of storage areas and carts.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained floor cleaning and waxing equipment.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Demonstrated strong attention to detail, ensuring that all assigned areas met or exceeded the facility''s cleanliness standards.
- Prioritized tasks based on urgency, ensuring prompt attention was given to critical areas requiring immediate attention.
- Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
- Demonstrated adaptability and flexibility by willingly adjusting work schedules or assignments as needed to meet the needs of the facility.
- Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Supervised supplies in inventory and submitted reorder requests.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Provided exceptional customer service to both internal and external customers while maintaining professional demeanor at all times.
- Operated buffers and burnishers to clean and polish floors.
Housekeeper
Harris Akchin Casino
15406 N Maricopa Rd, Maricopa, AZ 85139
02.2012 - 05.2013
- Promoted environmental sustainability by incorporating native plants into landscape designs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Prepared soil for planting and sowing.
- Created schedules and implemented plans for regular maintenance to meet client expectations.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Adhered to professional house cleaning checklist.
- Hang, cleaned and rehung draperies to maintain freshness.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Operated electronic backpack vacuums and floor sweepers.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Rotated linens in storerooms and replenished when supplies ran low.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Verified cleanliness and organization of storage areas and carts.
- Polished fixtures to achieve professional shine and appearance.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Dusted picture frames and wall hangings with cloth.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Graduate Certificate - Computer Network Repair
Academy Education Services
3151 W 5th Street Oxnard Ca 9303001.2001
Skills
- Furniture Moving
- Strong Work Ethic
- Adaptable and Flexible
- New Employee Training
- Waste disposal methods
- Sterilization techniques
- Sweeping and Mopping
- Patient room cleaning
- Heavy Lifting
- Infection control
- Conscientious and Detail-Oriented
- Trash Collection and Removal
- Safety Standards and Protocols
- Cleaning Protocols
- Organizational abilities
- Floor care techniques
- Stainless Steel Polishing
- Communication and Interpersonal Skills
- Sanitation Procedures
- Restroom Servicing
- Hazardous waste management
- Fixture Cleaning and Polishing
- Reliability and punctuality
- Chemical handling knowledge
- Laundry Management
- Healthcare facility standards
- Special Event Preparation
- Productivity and Time Management
- Checklists and Recordkeeping
- Decision-Making
- Biohazard Disposal
- Multitasking Abilities
- Computer Skills
- Dependable and Responsible
- Terminal cleaning and multiple areas
Accomplishments
In my work history, I have had employee of the month and several recognitions certificates from various departments within Banner health and Walmart stores.
Timeline
EVS Technician
Banner Health
08.2016 - Current
Maintenance Department Manager
Walmart Stores
05.2013 - 06.2016
Housekeeper
Harris Akchin Casino
02.2012 - 05.2013
Graduate Certificate - Computer Network Repair
Academy Education Services