Ralph B. "Pete" Hawkins
Calumet City,IL
Summary
Accomplished and coordinated Transportation Manager with nearly 10 years of experience overseeing all aspects of the Thornton Township Senior Transportation Department. Adept at scheduling and directing work activities while providing direction and leadership to Drivers and other Operations Staff. Hardworking and reliable with strong abilities. Highly organized, proactive and punctual with Team-oriented mentality.
Overview
17
17
years of professional experience
Work History
Shuttle Van Driver
HPH Transportation
Barrington, Illinois
11.2023 - Current
- Maintained accurate mileage, fuel, and delivery logs for recordkeeping.
- Worked with team members to improve route efficiency and service reliability.
- Kept vehicle clean and completed routine safety checks.
- Drove passengers safely to destinations in shuttle van.
- Provided excellent customer service to improve passenger experience.
- Worked with team members to support efficient transportation operations.
- Provided excellent customer service to support passenger satisfaction.
- Helped passengers with comfort and assistance whenever possible.
- Monitored vehicle interior condition during each trip.
- Completed pre-trip vehicle inspections, including fluid levels and tire pressure.
- Followed traffic laws and regulations at all times.
- Checked vehicles before each shift for proper working order.
- Operated wheelchair lifts when needed for disabled passengers.
- Completed inspection paperwork and reported results to supervisors.
- Handled passenger inquiries and resolved issues promptly during trips.
Transportation Manager
Thornton Township
South Holland, IL
01.2013 - 01.2023
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Analyzed operational performance and implemented plans to achieve organizational and financial goals.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Created policies and procedures to inform and educate personnel on logistics activities.
- Rolled out new software to optimize scheduling for improved efficiency.
- Supervised staff performing daily activities.
Bus Driver
Among Friends Adult Day Care
Glenwood, IL
01.2010 - 04.2013
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Transported passengers on predetermined routes while obeying traffic regulations.
- Followed schedules and routes to maintain timely arrivals and departures.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Helped elderly and disabled passengers board and exit bus.
- Adhered to schedules and safety protocols to enhance transportation service.
- Supported riders with disabilities by operating transportation assistance equipment.
- Studied and adhered to regulations, policies and procedures for bus operation and passenger transportation.
- Planned efficient routes and adjusted plans using GPS software and local road knowledge.
Education
Some College (No Degree) - Real Estate Licensure
South Suburban College of Cook County
South Holland, ILComputer Installation And Repair Technology
Control Data Institute
Chicago, IL02.1981
High School Diploma -
Thornwood High School
South Holland, IL06.1977
Skills
- Staff Development and Oversight
- Decision Making
- Onboarding and Training
- Process Monitoring
- Logistics Database Management
- Web-based Logistics Information Systems
- Regulations Compliance
- Work Planning and Prioritization
- Worker Supervision
- Analytic Tools and Methods
- Interdepartmental Collaboration
- Customer Service
Timeline
Shuttle Van Driver
HPH Transportation
11.2023 - Current
Transportation Manager
Thornton Township
01.2013 - 01.2023
Bus Driver
Among Friends Adult Day Care
01.2010 - 04.2013
High School Diploma -
Thornwood High School
Computer Installation And Repair Technology
Control Data Institute
Some College (No Degree) - Real Estate Licensure
South Suburban College of Cook County