RALPH INGINAC
Waterbury,CT
Summary
Media and public relations specialist leveraging in-depth knowledge of market trends to execute high-impact marketing campaigns.
Overview
11
11
years of professional experience
Work History
Professional Role Model
YMCA Camp Mataucha
270 Smith Pond Rd, Watertown, CT 06795
06.2016 - 08.2016
- Organize and lead a variety of small and large group activities each week
- Identify and respond to camper behavior issues
- Ensure that the site is kept clean, organized, and free of litter
- Communicate with parents about participant's experiences and report concerns to Camp Leadership.
- Assist in maintaining accurate program records including incident reports, logbook documentation, and daily attendance
- Know and understand all emergency procedures associated with the camp program
- Know, enforce, and follow all safety guidelines associated with the camp and all program areas.
- Promoted good behavior by using the positive reinforcement method.
- Identified early warning signs of emotional and developmental problems in children.
- Instructed children on proper health and personal habits.
- Encouraged children to be understanding of and patient with others.
Sales Associate
Forever 21
495 Union St, Waterbury, CT 06706
12.2016 - 01.2017
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Wrote sales slips and sales contracts.
- Answered customer questions regarding store merchandise, department information and pricing.
- Organized store merchandise racks by size, style and color.
- Conferred with store managers to obtain information about customer needs and preferences.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Followed merchandising guidelines to present visually appealing displays.
- Communicated clear expectations and goals to each team member.
- Answered customer telephone calls promptly and in an appropriate manner.
Caterer/Bartender
Lake Compounce
186 Enterprise Dr, Bristol, CT 06010
05.2015 - 08.2015
- Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
- Placed food trays over food warmers for immediate service
- Prepared daily food items, and cooked simple foods and beverages
- Spoke with patrons to ensure satisfaction with food and service
- Stored food in designated containers and storage areas to prevent spoilage
- Turned or stirred foods to ensure even cooking
- Communicated with other kitchen team members to ensure food was prepared on time and correctly
- Cooked and packaged batches of food, such as hamburgers and fried chicken
- Cooked foodstuffs according to menus, special dietary or nutritional restrictions, and numbers of portions
- Ensured food was stored and cooked at correct temperature
- Monitored food preparation and serving techniques to ensure that proper procedures were followed
- Observed and tested foods using methods such as tasting, smelling, or piercing them with utensils
- Relayed food orders to cooks
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Assisted with the BBQ station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.
- Greeted guests in a timely and professional manner.
- Waited on multiple customers at the bar and throughout the bar area.
- Received beverage orders from wait staff and delivered beverages to guests.
- Maintained full knowledge of beverage lists and promotions.
- Poured drinks using standard pour according to specifications.
- Ensured liquor was secured at the end of shifts.
- Refused service to intoxicated guests.
- Verified that guests at the bar were of legal age.
- Upheld strict cash handling procedures.
Education
Bachelor - Strategic Communications
Central Connecticut State University
Current
Skills
- Superior verbal and written communication skills
- Memorization skills
- Fast learner
- Accepts direction and coaching graciously
- Public relations
- Organized
- Fashion styling
- Superb eye for detail
- Competitive and strategic planning
- Persuasive
- Team player
Timeline
Sales Associate
Forever 21
12.2016 - 01.2017
Professional Role Model
YMCA Camp Mataucha
06.2016 - 08.2016
Caterer/Bartender
Lake Compounce
05.2015 - 08.2015
Bachelor - Strategic Communications
Central Connecticut State University