Ralph Jean
Piscataway,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security Operations intern position. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Designated Hitter
Walgreens Boots Alliance
11.2020 - Current
- Trained new employees on store procedures and protocols, fostering positive work culture that prioritized teamwork and collaboration.
- Applied discipline and sense of responsibility toward all team and personal activities.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Established rapport with repeat clients by remembering preferences or previous conversations, personalizing the service experience.
- Provided primary customer support to internal and external customers.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Conducted regular performance evaluations of team members, identifying areas of improvement and facilitating professional development.
Staff Member
LA Fitness International
11.2023 - Current
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Maintained floor cleaning and waxing equipment.
- Helped organize staff recognition programs to recognize exceptional performance.
- Assisted in the development of company-wide goals, aligning employee efforts towards achieving success as a united team.
- Managed financial transactions with accuracy, ensuring proper tracking of expenses and timely payment processing.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Optimized resource allocation across multiple tasks by effectively prioritizing workload based on deadlines or urgency levels.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Bachelor of Science - Computer And Information Sciences
Kean University
Union, NJ05.2025
Skills
- Performance Analysis
- Competitive
- Cost analysis and savings
- Strategic Planning
- Human Resources
- Scripting Languages
- Scripting Languages: PHP, Python, Javascript
- Network Security
Languages
French
Full Professional
English
Native or Bilingual
Timeline
Staff Member
LA Fitness International
11.2023 - Current
Designated Hitter
Walgreens Boots Alliance
11.2020 - Current
Bachelor of Science - Computer And Information Sciences
Kean University
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