Ralph King
Austell,Georgia
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Security Officer
Strong Tower Security Company
Security Officer
EPS Security
01.2011 - Current
U-Haul Associate , Storage Rep , U-Box Rep, Certified Forklift Operator
U-Haul Peter Street of Atlanta
04.2022 - 03.2025
- Assisted customers with inquiries, providing accurate product information and support.
- Processed orders efficiently, ensuring timely fulfillment and customer satisfaction.
- Maintained up-to-date knowledge of product offerings to enhance customer interactions.
- Collaborated with team members to streamline operations and improve service delivery.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Conducted regular inventory checks to ensure product availability and accuracy.
- Implemented feedback mechanisms to gather customer insights for continuous improvement.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
- Provided valuable input resulting in new opportunities for growth and development.
- Collaborated with team members to achieve monthly sales targets.
Security Officer
Sons of Light Security
01.2010 - 03.2012
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify potential security risks and reported incidents promptly.
- Assisted in training new staff on security procedures and emergency response protocols.
- Maintained accurate logs of daily activities, incidents, and safety inspections for compliance purposes.
Education
High School Diploma - General Studies
Andrew Jackson
Jacksonville Florida04.1989
Timeline
U-Haul Associate , Storage Rep , U-Box Rep, Certified Forklift Operator
U-Haul Peter Street of Atlanta
04.2022 - 03.2025
Security Officer
EPS Security
01.2011 - Current
Security Officer
Sons of Light Security
01.2010 - 03.2012
Security Officer
Strong Tower Security Company
High School Diploma - General Studies
Andrew Jackson