Ralph Omari

Talented professional with proven management/supervisory skills, lifelong career in transit system and public service, exceptional communication and leadership competencies, and a Bachelor's Degree in Labor Studies. Extremely familiar with all aspects of the transit system and public service. Managed 12+ team members in the military.

Spearheaded projects while leading. Managed and developed cohesive, results-focused teams of twelve professionals, resolved employee conflicts, and motivated them to consistently outperform goals and expectations. Worked with teams of hundreds of individuals within the military. Led projects from start to finish and catapulted revenue growth. Implemented best practices and procedures. Computer proficient (Word, Excel, Access), Computer Peripherals. Proven verbal and written communication skills. Meticulous thinker who is able to quickly and effectively resolve problems and issues. Leveraged service orientation to deliver world class service and achieve near 100% satisfaction and retention. Grew sales. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

• Business Employment Skill Certificate
• Squad Leadership Course
• New York Automotive and Diesel School Certificate
• Photography, Penn Foster
• Private Investigator Certificate, Penn Foster
• New York State Commercial Driver's License (CDL) - Class B Endorsements - Tanker, Passenger, School Bus, and Motorcycle
• Jungle Environment Survival Training
• Squad Leader Course
• Combat Skills Course
• Marine NCO School

• NEW YORK CITY TRANSIT AUTHORITY, Bus Operator, 2012, Present, Responsible for operating bus routes, interfacing with 100s passengers daily, and providing exceptional customer service resulting in near 100% passenger satisfaction., Won various awards, including for attendance.
• WHITSON CULINARY FOODS, Truck Driver, Islandia, NY, 2010, 2012, Responsible for managing route and delivering to five to six shelters in a timely manner.
• FRESHDIRECT, LLC, Truck Driver, L.I.C., NY, 2009, 2009, Operated truck and delivered groceries in a timely manner., Interacted with customers and built strong customer relationships.
• ACADEMY EXPRESS LLC, Bus Operator, Hoboken, NJ, 2007, 2009, Transported passengers on trips, handled various shuttles, and orchestrated various tours.
• WE TRANSPORT LLC, Bus Operator, Plainview, NY, 2008, Responsible for transporting disabled children.
• FEDEX, INC., Truck Driver, New York, NY, 1989, 2007, Effectively transported deliveries, tracked items, and delivered exceptional performance that was recognized with numerous awards., Won awards for sales leads that transformed into permanent accounts., Successfully converted customers to automation power shipping method.
• OCS SECURITY INC., Security Guard, New York, NY, 1988, 1989, Tasked with safeguarding locations, checking-in and admitting visitors into building, and providing on premise patrol., Quickly responded to any distress calls or alarms.

• Presidential Unit Citation
• Marine Corps Good Conduct Medals (2x)
• National Defense Service Medals (2x)
• Global War on Terrorism and Expeditionary and Global War on Terrorism Service Medals
• Armed Forces Reserve Medal w/"m" device (2x)
• Army Service Ribbon
• Sea Service Deployment Ribbon (3x)
• MTA's Certificate of Recognitions (5/17, 10/17, 1/18, 4/18, 7/18)