Ralph Rivera
Azusa,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
39
39
years of professional experience
Work History
Bus Driver
Pomona College/Smith Campus Center & Student Programs
Claremont, CA
01.2014 - Current
- Company Overview: Website: http://pomona.edu/Administration/campus-center/index.aspx
- Transport students, faculty, and dignitaries to recreational and research sites
- Website: http://pomona.edu/Administration/campus-center/index.aspx
Assessor/Research Assistant
USC Suzanne Dworak-Peck School of Social Work
Los Angeles, CA
01.2015 - 01.2018
- Company Overview: USC Edward R
- Roybal Institute on Aging
- Website: http://sowkweb.usc.edu/faculty/maria-aranda
- Provide qualitative/quantitative research assistance
- Transcription data input
- Qualitative/quantitative interviews on geriatric patients suffering depression and anxiety
- Moderate Stakeholder patient meetings
- Quantitative/qualitative analysis on I.R.B protocols
- USC Edward R
- Roybal Institute on Aging
- Website: http://sowkweb.usc.edu/faculty/maria-aranda
Peer Mentor
Hispanic Scholarship Fund
San Francisco, CA
01.2011 - 01.2013
- Company Overview: Website: www.hsf.net
- Assist student with the matriculation process at UCLA
- Provide information on scholarship opportunities
- Recommend effective study techniques
- Guide student to support groups
- Informed student of job opportunities on-campus
- Provided information on the honors curricula
- Gave information on graduate programs
- Website: www.hsf.net
Bruin-Volunteer-Judge
UCLA Alumni Association Scholarship Fund
Los Angeles, CA
01.2011 - 01.2012
- Company Overview: Website: www.uclaalumni.net/
- Along with other Bruin volunteers, we critically analyzed student scholarship applications
- As part of a panel review, we interviewed scholarship candidate finalists
- Website: www.uclaalumni.net/
Peer Mentor
UCLA Center for Community College Partnerships
Los Angeles, CA
01.2010 - 01.2011
- Company Overview: Website: www.Ugeducation.ucla.edu/aap/cccp
- Provide academic guidance to student's intent on transferring to a 4-year university
- Tabled at both colleges listed above and passed out leaflet information on a variety scholarly programs
- Took appointments to assist students on an individual basis
- Informed students of specific academic strategies to attain their transfer goals
- Engaged in classroom workshops
- Explained transfer strategies and options to a universities
- Monitored sixteen cohorts in a specific scholarly program
- Set up profile sheet on each student and tracked their progress throughout the course of the academic year
- Reconcile student grades to ensure positive progress
- Discuss strategies in UC requirements
- Assist cohorts in the UC yearly on-line application process
- Assist cohorts in writing a personal statement during the application period
- Assist in the on-line appeals process
- Along with other Student Peer Mentors representing different community colleges, assisted in the organization and outcome of three quarterly scholarly student transfer academies at UCLA
- Involved in student panels
- Related to students my personal experience @ UCLA
- What strategies I followed to survive the curriculum
- Benefits on campus and off
- Financial aide
- Scholarships
- Guided students to different workshops available dependent on their needs
- Engage in cohort group meeting
- Informed latest changes to UC requirements to group
- Initiate Q/A with cohort group
- Involved with 'Buddy Day' sessions @ UCLA
- Student shadow program where transfer candidate spends the day with a UCLA student closest to their potential major
- Introduce student to their major departmental counselor
- Expose student to a class
- Give tour on and off campus
- Show residence halls and apartment locations on and off campus
- Guide student to workshops and student panels of the day
- Worked office hours on campus at UCLA/CCCP
- Answered and placed phone calls
- Data entry on a variety of tasks
- Power-point projects
- Excel projects
- Delivered and pick-up mail
- Called cohorts and updated profiles
- Attended weekly staff meetings
- Engaged in job related training modules
- Took exams for job efficiency
- Informed of latest information in the UC environment
- Website: www.Ugeducation.ucla.edu/aap/cccp
Receptionist
UCLA Office of Residential Living/ TV Department
Los Angeles, CA
01.2009 - 01.2010
- Company Overview: Website: http://www.orl.ucla.edu/
- Answer phones
- Check e-mail from staff requiring administrative assistance
- Update Twitter and Facebook accounts on Res/TV activities
- Schedule appointments for manager and assistant manager in calendar program
- Order supplies through various vendors online
- Work on power-point and excel projects
- Answer emails to department website
- Pick-up and deliver mail
- Distribute and reconcile paychecks to department employees
- Update budget inventory database on supplies
- Website: http://www.orl.ucla.edu/
Student Services Assistant/ Tutor
Citrus Community College/Testing and Learning Center
Glendora, CA
01.2005 - 01.2009
- Company Overview: Website: http://www.citruscollege.edu
- Make appointments in database for Distance/Ed, Make-up, and Disabled Students
- Proctor exams
- Scribe and read exams to Disabled Students
- Facilitate Dragon Voice software for the hearing impaired
- Facilitate Braille texts for the visually impaired
- Coordinate special testing needs for disabled students
- Prepare and reconcile exams for student and professors
- Tutored Students
- Subjects: Geology, History-European, Asian, Latin America/WWII and Vietnam wars
- Website: http://www.citruscollege.edu
Tractor-Trailer-Driver/Courier/Customer Service Agent
FedEx Corporation
Irvine, CA
01.1986 - 01.2004
- Company Overview: Website: www.fedex.com
- Pick-up and deliver palletized freight from customers
- Sometimes I was required to re-band or re-shrink wrap freight
- Engage in suggestive selling techniques to potential customers
- Transport containerized freight to airport hub and line-haul facilities
- Prepare freight for morning and evening transport operations
- Entailed roping and un-roping cargo nets off skids
- Utilized forklift for both AM and PM operations
- Entailed off-loading and designating freight to specific routes in AM operation
- Entailed loading pallets to trailers and containers for transport in PM operation
- Report logistics information in database program to airport hub and line-haul locations
- Engage in AM package/sorting operations
- Deliver and pick-up packages on designated route
- Engage in suggestive selling techniques to potential customers
- Engage in PM package/sorting operations
- Engage in sales/blitz utilizing customer database
- Operate station front-counter/Customer drop-off and pick-up
- Website: www.fedex.com
Education
Some College (No Degree) - Social Work in Gerontology
USC Suzanne Dworak-Peck School of Social Work
Los Angeles, CABachelor of Arts - History, Film/TV, Digital Media
University of California Los Angeles
06.2011
Associate Arts - Social Behavioral Sciences, Liberal Arts
Citrus Community College
Glendora, CA06.2009
Associate Science - Criminal Justice
Citrus Community College
Glendora, CA06.2009
Certificate - Criminal Justice
Citrus Community College
Glendora, CA06.2009
Skills
- Microsoft Office
- Word
- Excel
- PowerPoint
- Outlook
- Google Docs
- Bi-lingual
- Spanish
- Class B Drivers License
- Passenger Endorsement
- Database Management
- Organizational Skills
- Time Management
- Analytical Reasoning
- Written Communication
- Communication Skills
- Multitasking skills
- Team Collaboration
- Interpersonal Skills
Languages
English
Professional
Spanish
Native/ Bilingual
Accomplishments
- University of California Berkeley
- University of California Los Angeles
Graduated with Honors from Citrus College
Social Behavioral Sciences: History and Criminal Justice.
References
References available upon request.
Timeline
Assessor/Research Assistant
USC Suzanne Dworak-Peck School of Social Work
01.2015 - 01.2018
Bus Driver
Pomona College/Smith Campus Center & Student Programs
01.2014 - Current
Peer Mentor
Hispanic Scholarship Fund
01.2011 - 01.2013
Bruin-Volunteer-Judge
UCLA Alumni Association Scholarship Fund
01.2011 - 01.2012
Peer Mentor
UCLA Center for Community College Partnerships
01.2010 - 01.2011
Receptionist
UCLA Office of Residential Living/ TV Department
01.2009 - 01.2010
Student Services Assistant/ Tutor
Citrus Community College/Testing and Learning Center
01.2005 - 01.2009
Tractor-Trailer-Driver/Courier/Customer Service Agent
FedEx Corporation
01.1986 - 01.2004
Some College (No Degree) - Social Work in Gerontology
USC Suzanne Dworak-Peck School of Social Work
Bachelor of Arts - History, Film/TV, Digital Media
University of California Los Angeles
Associate Arts - Social Behavioral Sciences, Liberal Arts
Citrus Community College
Associate Science - Criminal Justice
Citrus Community College
Certificate - Criminal Justice
Citrus Community College
Similar Profiles
Samantha SamySamantha Samy
New Student Mentor at New Student Programs, College Of Staten Island Office Of Recruitment And AdmissionsNew Student Mentor at New Student Programs, College Of Staten Island Office Of Recruitment And Admissions
Olivia MendozaOlivia Mendoza
School Assistant at Campus School of Smith CollegeSchool Assistant at Campus School of Smith College
Cheyanne WatkinsCheyanne Watkins
Late Nite Team Member at Ball State Student Center ProgramsLate Nite Team Member at Ball State Student Center Programs