Ralph Shores
Indianapolis,IN
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customer Service, Cashier, Delivery Driver
Jimmy John's
10.2010 - Current
- Audit/Evaluate previous shift's opening/closing duties by using the checklist to ensure all tasks were completed
- Responsible for maximizing the customer's satisfaction by acknowledging the customer and meeting any of their needs within the bounds of our location
- Educating employees on essential tools for their own success, as well as the business' by having team meetings and advising of any essential information and/or changes to SOP
- Ensure an upbeat productive work environment for employees by creative timed production competitions among other activities
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Driver
Tnt Powerwash
Indianapolis, Indiana
11.2024 - 12.2024
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Checked trucks to ensure that equipment was secure and was properly working.
- Refill chemicals and water tanks to capacity for upcoming jobs
Driver/Pest Control Technician
Aptive Pest Control
Indianapolis, Indiana
04.2024 - 08.2024
- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
- Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
- Completed detailed reports after each job detailing the work completed along with any recommendations made.
- Maintained records of all services performed including type of service provided, location treated and chemical used.
- Used ladders or lifts when necessary for access into attics or crawl spaces where pests may be found.
- Mixed chemicals according to label directions in order to create effective solutions for treating pests.
- Ensured compliance with all applicable federal, state and local regulations governing the use of pesticides.
Housekeeping
Allison Transmission
01.2021 - 04.2021
- Checked all trash cans and dump them, and replace them with an empty trash bag
- Responsible for sweeping and getting any oil spills coming from the machines up for safety hazards
- Deep cleans any filthy active machines on the floor, and responsible for replacing full chip bends with empty ones
- Operated the floor scrubbers around the plant to get up any spill and polish floors
- Worked in FMS Assembly on machines
- In Carriers and Shafts operated machines to form Transmission parts
Band Saw Technician
Fastenal
09.2019 - 05.2020
- Measure band saw blades and make cuts based on specific measurements
- Weld measured blades based on company standards
- Grind blades and ensure they meet specifications
- Fold blades to complete band saw processing and assembly
- Enter closing order information into system such as outgoing delivery address, production amount, and quality specifications
Seed Technician, Quality Control
Spherion Temp service/Baylor/Monsanto
03.2019 - 05.2019
- Open seed packages and inspect product
- Poured seeds in machine and make sure cassettes are properly filled
- Organize and store cassettes on shelf and verify inventory to ensure is full
- Check and grade completed cassettes
- Log jobs, quality check and processes into computer to fulfill the order
Server, Cook, Food Runner
Ted's Bar & Grill
01.2007 - 12.2010
- Greet customers at the door and provide adequate seating
- Provide excellent customer service with attention to detail
- Deliver requested food items to the appropriate customers
Education
High School Diploma -
Continental Academy
IN01.2014
Commercial Driver's License (CDL) -
Class A
INSkills
- Customer service support
- Commercial driving
- Load monitoring
- Dedicated and driven
- Equipment maintenance
- Worksite organization
- Detail-oriented
Certification
Driver's License
Timeline
Driver
Tnt Powerwash
11.2024 - 12.2024
Driver/Pest Control Technician
Aptive Pest Control
04.2024 - 08.2024
Housekeeping
Allison Transmission
01.2021 - 04.2021
Band Saw Technician
Fastenal
09.2019 - 05.2020
Seed Technician, Quality Control
Spherion Temp service/Baylor/Monsanto
03.2019 - 05.2019
Customer Service, Cashier, Delivery Driver
Jimmy John's
10.2010 - Current
Server, Cook, Food Runner
Ted's Bar & Grill
01.2007 - 12.2010
High School Diploma -
Continental Academy
Commercial Driver's License (CDL) -
Class A