Desired Job Title
Logistics CoordinatorOperations ManagerTransportation ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: Valrico, FL, USTampa, FL
Open to relocation: No
Open To Work
Ralph Yario
Valrico,FL
Work Preference
Summary
Logistics Operations Professional with hands-on experience in shipping, order fulfillment, and warehouse coordination. Demonstrates accuracy, speed, and reliability in high-volume settings. Collaborates effectively to enhance efficiency and safety while consistently meeting production targets. Adapts quickly to changing conditions and thrives under pressure, ensuring high-quality work output.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Logistics Coordinator
DHL Supply Chain
Tampa, FL
02.2025 - Current
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Organized and monitored product shipments, aligning with customer requirements to ensure satisfaction.
- Monitored logistics processes, identifying and implementing efficiency improvements to enhance operations.
- Communicated with suppliers to update shipment statuses and resolve issues.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Managed subcontractor activities by reviewing proposals and developing performance specifications.
Operations Manager
Unique Delivery Service, Inc.
Lombard, Illinois
2001 - 06.2024
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Coordinated staff schedules to optimize coverage and enhance productivity.
- Managed staffing needs through recruitment, selection, onboarding, and training.
- Monitored processes and team performance to improve efficiency and elevate customer service.
- Trained new employees on operational procedures and safety protocols.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed delivery routes to optimize travel time and reduce costs.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Responded to information requests from superiors, providing specific documentation.
- Collaborated with team leaders on quality audits.
- Evaluated and regulated costs associated with materials, supplies, and equipment usage.
- Planned delivery routing, team workflows, and promotional initiatives.
- Presented performance and productivity reports to supervisors.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Distributed work among team members while defining priorities and expectations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Operations Manager
United Delivery Service
Lombard, Illinois
1989 - 2001
- Directed daily operations by implementing strategies aligned with business plan to achieve profitability goals.
- Managed daily operations to ensure timely package delivery and streamlined logistics.
- Implemented process improvements that increased service efficiency and boosted customer satisfaction.
- Streamlined scheduling processes, enhanced training programs, and maintained accurate inventory records to support daily operations.
- Coordinated staff schedules to ensure optimal coverage and productivity.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Analyzed delivery routes to optimize travel time and reduce costs.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Communicated with clients to address inquiries and resolve service issues.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Coordinated with other departments including sales, marketing, finance, human resources, to ensure efficient operations.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Developed and implemented operational procedures to ensure quality standards are met.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Responded to information requests from superiors, providing specific documentation.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Collaborated with team leaders on quality audits.
- Planned delivery routing, team workflows, and promotional initiatives.
- Presented performance and productivity reports to supervisors.
- Oversaw financial management, budget management, accounting and payroll activities.
- Aided senior leadership during the executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented successful business strategies to increase revenue and target new markets.
- Mitigated business risks by working closely with staff members and assessing performance.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Education
Supply Chain Management Principles
Georgia Institute of Technology
Atlanta, GA01-2025
High School Diploma - math, business, computer applications
Cicero, Illinois-based Public High School
Cicero, Illinois06-1981
Reasonable Suspicion, Drug & Alcohol Supervisor Tr
Federal Motor Carrier Safety Association
Chicago, ILSkills
- Transportation logistics
- Logistics management
- Supply chain management
- Warehouse and transportation operations
- Shipping and receiving operations
- High-volume shipping
- Inventory management
- Load planning
- Distribution center operations
- Transportation planning
- Route optimization
- Symbol and data entry (Excel)
- Problem resolution
- Time management
- Safety compliance and procedures
- Team coordination and communication
Certification
- Forklift certification
- Reasonable suspicion, drug & alcohol supervisor training - Federal Motor Carrier Safety Association
- Supply chain fundamentals: Supply chain management principles
Additional Information
Strong hands-on warehouse operations experience without reliance on WMS systems, Very flexible work schedule, Been in the industry for over 35 years, Owned company for 23 years
Timeline
Logistics Coordinator
DHL Supply Chain
02.2025 - Current
Operations Manager
Unique Delivery Service, Inc.
2001 - 06.2024
Operations Manager
United Delivery Service
1989 - 2001
Supply Chain Management Principles
Georgia Institute of Technology
High School Diploma - math, business, computer applications
Cicero, Illinois-based Public High School
Reasonable Suspicion, Drug & Alcohol Supervisor Tr
Federal Motor Carrier Safety Association