Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Ram Chitturi

Ram Chitturi

Summary

With over 12 years of experience in Cloud Computing, Site Reliability Engineering, and DevOps, I possess a unique set of technical skills and project management expertise that enable me to successfully manage intricate cloud computing projects. I hold certifications in AWS, Kubernetes, and ITIL, and possess a profound knowledge of cloud infrastructure and process automation. My proficiency extends to various DevOps tools such as Git, Ansible, Puppet, Jenkins, and JIRA, as well as container technologies like Docker and Kubernetes. I have a proven track record of designing and executing streamlined CI/CD pipelines, ensuring smooth and impactful deployment processes. I have worked with several cloud platforms, including AWS, Microsoft Azure, and Google Cloud Platform, and remain committed to delivering innovative cloud solutions that drive business success. By leveraging my skill set, I can assist organizations in staying ahead of the competition in the ever-evolving cloud computing industry.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Sr Systems Engineer SaaS

Uber
01.2021 - 01.2023
  • Expert in designing and architecting new and existing systems using design patterns, ensuring reliability and scalability, along with experience in cloud computing concepts and design considerations.
  • Skilled in operations/engineering, infrastructure/database architecture, containerization, modern application design patterns, infrastructure as code, disaster recovery, and chaos engineering.
  • Proficient in working with containers, Kubernetes, IaC, networking, load balancers, and advanced Linux system administration.
  • Led a global team engineers, providing technical leadership and empowering teams to deliver key projects.
  • Deployed large-scale Atlassian suite applications in cloud environments for enhanced user experience and performance.
  • Demonstrated strong knowledge of system administration, filesystems, inodes, system calls, and networking concepts such as TCP/IP, routing, and network topologies.
  • Showcased exceptional troubleshooting skills across application, network, and host layers.
  • Automated processes and improved efficiency using Python for scripting and development.
  • Managed on-call rotations across continents, implementing a follow-the-sun model for optimal support.
  • Continuously monitored system capacity and performance to ensure optimal service levels.

Senior Software Systems Engineer

Sabre Corporation
02.2019 - 12.2020
  • Achieved a 99% success rate with minimal disruption to business operations by migrating on-premises applications to the cloud. Developed comprehensive migration strategies, identified cloud-native solutions, and optimized performance for successful implementation.
  • Demonstrated expertise in migrating applications to Amazon Web Services (AWS) and Google Cloud Platform (GCP) from on-premises environ
  • Successfully transitioned legacy systems to Kubernetes deployments, ensuring seamless integration and efficient resource utilization.
  • Designed and deployed Kubernetes systems for automated container deployment, orchestration, and cluster lifecycle management.
  • Built and maintained large-scale, fault-tolerant systems, optimizing existing infrastructure and automating work through technologies such as Kubernetes, Docker, Ansible, Jenkins, Git, and Bitbucket.
  • Managed system capacity and performance to ensure optimal service levels in multi-datacenter production cloud environments.

Senior Systems Engineer

Mercedes Benz
08.2016 - 02.2019
  • Successfully deployed and managed Linux servers in both Daimler's private cloud environment and Data Centers.
  • Utilized Ansible to develop and maintain automation scripts for infrastructure provisioning and deployment, resulting in improved efficiency and reduced manual errors.
  • Designed and implemented robust security policies and best practices for Linux systems and private cloud environments, including identity and access management, data encryption, and network security.
  • Monitored and resolved system and application issues using advanced tools like Nagios, Zabbix, and Grafana to ensure optimal performance and uptime.
  • Implemented disaster recovery and backup solutions for Daimler's private cloud and Linux environments, ensuring uninterrupted business continuity during any unforeseen event.
  • Collaborated with cross-functional teams within Daimler to identify and implement new features and enhancements to private cloud and Linux infrastructure, resulting in increased agility and improved overall performance.
  • Maintained and optimized the performance of Linux systems in Daimler's private cloud environment, including tuning the Linux kernel, and optimizing storage and network performance to ensure maximum efficiency and speed.

Senior Operations Specialist

IBM
09.2015 - 08.2016

· Managing infrastructure operations, batch processing, and payment processing for a telecommunications client in Austria.

· Evaluated and monitored system functionality to optimize performance.

· Provided technical specifications and consulted to support the resolution of technical issues.

· Integrated reliability changes in collaboration with development teams.

· Configure and maintain the scheduled tasks like thread dumps, and log files backup.

· Monitoring and managing infrastructure performance and availability using tools like Nagios and Zabbix.

· Perform performance tuning, capacity planning, and disaster recovery planning.

· Participate in on-call rotation for critical systems.

Systems Engineer

ObjectOne
05.2011 - 09.2015

Deploying, setting up, and sustaining operating systems, application software, and system administration tools within a Data Center. • Observing and managing system performance and identifying and troubleshooting technical issues within the Data Center. • Securing the systems by administering patches and upgrades in the Data Center. • Installing, configuring, and supervising VMware ESXi environments for deployment, configuration, and management. • Administering user accounts, authorizations, and access controls for end-users. • Implementing and enforcing security policies and procedures. • Performing regular backups and implementing disaster recovery procedures. • Managing storage systems and ensuring sufficient disk space and storage capacity. • Maintaining the network infrastructure and guaranteeing high network service availability.

Education

Bachelor of Technology - Computational Science & Engineering

Jawaharlal Nehru Technological University
09.2007 - 04.2011

Skills

    Cloud Computing

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Certification

AWS Certified Solutions Architect

Work Availability

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Timeline

Sr Systems Engineer SaaS - Uber
01.2021 - 01.2023
Senior Software Systems Engineer - Sabre Corporation
02.2019 - 12.2020
Senior Systems Engineer - Mercedes Benz
08.2016 - 02.2019
Senior Operations Specialist - IBM
09.2015 - 08.2016
Systems Engineer - ObjectOne
05.2011 - 09.2015
Jawaharlal Nehru Technological University - Bachelor of Technology, Computational Science & Engineering
09.2007 - 04.2011
Ram Chitturi