RAMA AYYASH

• Supervised daily operations for product demonstrations across multiple Costco locations.
• Trained and mentored team members on best practices and customer engagement techniques.
• Created training materials to improve team product knowledge and performance.
• Oversaw inventory management, ensuring timely replenishment of demonstration supplies.
• Coordinated schedules and assignments for promotional events to ensure adequate staff coverage.
• Ensured compliance with company policies and safety standards during all demonstrations.
• Delivered weekly sales performance and inventory reports to management.
• Addressed customer complaints promptly by implementing corrective actions.

• Conducted thorough client consultations to determine personalized needs and design preferences.
• Cultivated strong client relationships by delivering tailored design solutions that aligned with client needs and budgets.
• Designed floor plans, elevations, 2D perspective views, and material boards for client review.
• Illustrated visual concepts during presentations through detailed plans and sketches.
• Specified appropriate products and materials to align with project objectives and design schemes.
• Defined space requirements throughout schematic design, construction, and installation phases.
• Improved sales performance through enhanced customer service, resulting in increased customer satisfaction.

Led weekly sales team meetings to introduce new products and collaboratively address challenges.

Created detailed technical drawings with AutoCAD software to support project specifications.

• Partnered with design and engineering teams to troubleshoot and resolve AutoCAD-related issues.
• Trained junior employees on and company design standards.
• Rendered schematics for over designs in to produce 2D.

• Prepared merchandise for sales showroom through effective pricing and tagging to facilitate customer purchasing decisions.
• Organized racks and shelves to enhance store visual appeal and engage customers with featured merchandise.
• Rotated stock and restocked shelves to ensure product availability and optimize store appearance.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Answered customer inquiries about sizing, accessories, and merchandise care to enhance shopping experience.
• Maintained professionalism while resolving customer issues in high-stress situations.
• Managed returns, exchanges, and refunds in compliance with store policy.
• Prepared merchandise for sales floor by pricing and tagging items.
• Organized racks and shelves to improve store aesthetics and drive merchandise sales.