Ramadhan Ssentongo
Watauga
Summary
Administrative support with excellent customer service and emergent leading whenever needed. Very sharp when it comes to teamwork and getting work finished.
Experienced with administrative support and office management. Utilizes strong organizational skills to manage schedules and correspondence. Knowledge of effective communication and teamwork to ensure smooth office operations.
Experienced with office procedures and administrative support. Utilizes organizational skills to maintain efficient office operations. Track record of providing reliable assistance and contributing to team success.
Overview
2027
2027
years of professional experience
Work History
Administrative Support
Tarrant County College
Hurst, Tx
- Ensured smooth daily operations within the accounting department by providing administrative support as needed.
- Provided administrative support by maintaining organized records of project timelines, budgets, and deliverables.
- Streamlined workflows for increased productivity with meticulous organization and administrative support.
- Provided excellent administrative support during company events, resulting in successful execution and positive feedback from attendees.
- Provided comprehensive administrative support to the Community Projects department, including event planning and documentation management.
Amazon Associate
Amazon
Fort Worth, TX
11.2025 - 05.2026
- Assisted in processing customer orders using Amazon's order management system.
- Conducted inventory audits to ensure product availability and accuracy.
- Collaborated with cross-functional teams to resolve order discrepancies efficiently.
- Monitored performance metrics to identify areas for operational improvements.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Improved team collaboration by initiating regular coordination meetings.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Student Worker
Tarrant County College - Northeast Campus
Hurst, TX
05.2025 - Current
- Assisted in daily administrative tasks, ensuring smooth office operations.
- Supported faculty with classroom materials and technology setup.
- Organized student files and records for efficient retrieval.
- Maintained inventory of supplies, facilitating timely replenishment.
- Took and followed detailed directions from others.
- Participated in training sessions to improve job skills and knowledge.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
Education
Associate of Science - Kinesiology
Tarrant County College
Hurst, Tx12.2026
High School Diploma - undefined
Haltom High School
Haltom CitySkills
- Administrative support specialist
- Client engagement and support
- Training and support
- Leadership qualities
- Customer service
- Time management
- Attention to detail
- Computer skills
- Decision-making
- Relationship building
- Flexible schedule
- Product knowledge
- New hire training
Accomplishments
- Scheduling - Organized technician schedule for customer jobs.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
LANGUAGES
English
Luganda
Interests
Anatomy and Physiology, Soccer, Music, Volunteer work
Timeline
Amazon Associate
Amazon
11.2025 - 05.2026
Student Worker
Tarrant County College - Northeast Campus
05.2025 - Current
High School Diploma - undefined
Haltom High School
Administrative Support
Tarrant County College
Associate of Science - Kinesiology
Tarrant County College
Peer Leader and Student Government Association Parliamentarian
Received Certificate for Completion of Serving as a Peer Leader where we gave tours and provided orientation to new students.
Student Government Association certificate for serving as a Parliamentarian where I had to use Robert's Rule of Order and worked with my board to ease the school year for student and staff.