Ramandeep Kaur
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Specialist
The Gathering Inn
12.2025 - Current
- Trained and mentored new incoming staff on best practices for client interactions and service delivery.
- Followed all company policies and procedures to deliver quality work.
- Maintained a clean,safe, and secure environment for all guest living in the shelter.
- Documented guest interactions promptly to help our team provided consistent care for all the guest.
- Providing consistent support and services to guests experiencing homelessness.
Lead Clinical Medical Assistant
Advanced Pain Diagnostics and Solutions
06.2022 - Current
- Provided direct patient care including taking vital signs, preparing patients for exams, monitored and recorded patient progress throughout treatment, ensuring accurate documentation in the electronic medical record (EMR) system
- Performed laboratory tests (e.g., urinalysis, blood draws, EKGs) and maintained accurate patient records in compliance with HIPAA regulations
- Manage patient intake, including scheduling appointments, verifying insurance information, and processing patient intake forms
- Assisted in office management tasks, including inventory control, ordering medical supplies, and maintaining a sterile environment
- Trained new incoming medical assistants and mentored new staff in office procedures, medical terminology, and patient interaction, enhancing team productivity
Operational Clerk/Teller
Wells Fargo
12.2018 - 06.2022
- Processed financial transactions such as deposits, withdrawals, and loan payments, handling an average of 100k per day
- Verified customer identification and account details, adhering to all bank security procedures and regulations to prevent fraud
- Assisted in training new tellers on company policies, systems, and customer service procedures, improving team efficiency
- Received Certificate of Appreciation twice for being the Fastest Deposit Processor in the Sacramento region
Hostess/Server
My Thai Kitchen
08.2018 - 12.2019
- Greeting every guest with a friendly, professional demeanor, ensuring they feel valued
- Answering phones such as reservation calls, taking phone orders, or providing information on the restaurant's menu and policies
- Multitasking managing multiple tables at once, ensuring drinks are refilled, checking on customers, and delivering food all at the same time
- Handling any issues or complaints from guests calmly and effectively, and coordinating with management when needed
Internship
Kaiser Permanente
06.2017 - 08.2018
- Observed and assisted in medical procedures, gaining hands-on experience in patient treatment and care coordination
- Developed strong interpersonal skills by interacting with patients, families, and staff in a fast-paced healthcare environment
- Gained knowledge of medical terminology, HIPAA compliance, and patient confidentiality while working with diverse patient populations
Education
High School Diploma -
Oakmont High School
05-2013
Bachelors - Biological Sciences
UC Davis
05-2024
Associates - Biological Sciences
Sierra College
12-2019
Skills
- CPR Certified/First Aid Certified
- Certified Medical Assistant
- Food Handlers Card
- Proficient in Microsoft Programs such as Word, PowerPoint, Excel, Outlook, Google Docs
- Medical Terminology
- Languages Spoken: Punjabi and Hindi
- NextGen (EHR, EMR, PM)
- Knowledge of OSHA and HIPAA rules/regulations
Timeline
Specialist
The Gathering Inn
12.2025 - Current
Lead Clinical Medical Assistant
Advanced Pain Diagnostics and Solutions
06.2022 - Current
Operational Clerk/Teller
Wells Fargo
12.2018 - 06.2022
Hostess/Server
My Thai Kitchen
08.2018 - 12.2019
Internship
Kaiser Permanente
06.2017 - 08.2018
Associates - Biological Sciences
Sierra College
Bachelors - Biological Sciences
UC Davis
High School Diploma -
Oakmont High School