Ramecissa Smith
Crystal Springs,MS
Summary
Organized and motivated employees eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Rural Carrier
United States Postal Service
03.2023 - Current
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Collected mail from post office boxes and distributed goods to correct addresses.
Nursing Assistant
Infinite Healthcare Staffing
06.2021 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Amazon
10.2022 - 01.2023
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Advisor II
Concentrix
03.2022 - 08.2022
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed rapport with customers, fostering long-term relationships and repeat business.
- Maintained high-quality service standards, ensuring positive customer feedback.
PSE Clerk
United States Postal Service
10.2021 - 12.2021
- Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
- Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
- Moved bulk containers and large parcels with forklifts.
- Sorted mail according to size, shape and destination.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Stocker/Order-Filler
Walmart Distribution Center
06.2017 - 06.2021
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Facilitated cross-training initiatives within the distribution center team to promote flexibility, adaptability, and enhanced skill sets among staff members.
- Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
- Inspected merchandise for damage and discrepancies with documentation.
- Prepared boxes, pallets and crates for outgoing shipments.
Education
Crystal Springs High
Crystal Springs, MS01.2012
Skills
- Workload priorities
- Mentoring and training
- Multitasking
- Reliable and trustworthy
- Dependability
- Teamwork and collaboration
- Customer service
- Problem-solving
- Address verification
- Time management
- Attention to detail
- Multitasking Abilities
- Punctuality
Timeline
Rural Carrier
United States Postal Service
03.2023 - Current
Amazon
10.2022 - 01.2023
Customer Service Advisor II
Concentrix
03.2022 - 08.2022
PSE Clerk
United States Postal Service
10.2021 - 12.2021
Nursing Assistant
Infinite Healthcare Staffing
06.2021 - Current
Stocker/Order-Filler
Walmart Distribution Center
06.2017 - 06.2021
Crystal Springs High
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