Connor Holt
Ponca City,OK
Summary
Proficient in customer service, demonstrating strong organizational skills. Proven ability to ensure efficient time management while achieving high levels of customer satisfaction. Strong focus on team collaboration and adaptability to changing needs. Reliable, organized, and skilled in customer service, route planning, and handling mail with care. Known for dependability, strong work ethic, excellent communication, and results-driven approach.
Overview
4
4
years of professional experience
Work History
Mail Carrier
United States Postal Service
12.2024 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
Package Handler
UNITED PARCEL SERVICE
09.2024 - 12.2024
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Sort and load packages onto truck for final delivery.
Mail Carrier
United States Postal Service
12.2020 - 09.2024
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
Education
High School Diploma -
Epic Charter Schools
Oklahoma City, OK05.2020
Skills
- Safety awareness
- Microsoft Excel
- Weather tolerance
- Vehicle loading
- Time management
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Effective communication
- Adaptability and flexibility
- Physical strength
- Work Ethic
- Delivery Driving Experience
Timeline
Mail Carrier
United States Postal Service
12.2024 - Current
Package Handler
UNITED PARCEL SERVICE
09.2024 - 12.2024
Mail Carrier
United States Postal Service
12.2020 - 09.2024
High School Diploma -
Epic Charter Schools
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