Luis agosto
Mailman
Saint Louis,MO
Summary
Dynamic and dedicated professional with extensive experience at USPS and American Airlines, excelling in customer service and safety management. Proven ability in route navigation and effective communication, ensuring timely and secure mail delivery. Recognized for strong problem-solving skills and adaptability in fast-paced environments. Committed to continuous improvement and team collaboration.
Overview
25
25
years of professional experience
1
1
Language
Work History
Mail Carrier
USPS
2015.03 - 2024.01
Customer service assistant manager delivery mail
Flight Attendant
American Airlines
1998.11 - 2018.01
Safety and security of the passengers
Customer service
International language interpreter
Education
Associatedegree Accounting - Accountant
University of Puerto Rico
Humacao05.1986
Skills
Vehicle maintenance
Package handling
Load management
Safety awareness
Route navigation
Vehicle loading
Weather tolerance
Report preparation
Hand-eye coordination
Postal regulations
Parcel delivery
Mail sorting
Mail distribution
Supply management
Route management
Postage calculation
Geographical expertise
Documentation & recordkeeping
Street orientation
Registered mail coordination
Scan parcels
Technology use
Sorting mail
Teamwork
Teamwork and collaboration
Customer service
Punctuality
Problem-solving
Time management
Problem-solving abilities
Teamwork skills
Multitasking
Mail-sorting and delivery sequence
Multitasking Abilities
Physical strength
Excellent communication
Route planning
Decision-making
Vehicle inspections
Self motivation
Time management abilities
Adaptability and flexibility
Critical thinking
Effective communication
Team collaboration
Active listening
Organizational skills
Team building
Attention to detail
Problem-solving aptitude
Adaptability
Analytical thinking
Relationship building
Record keeping
Cultural awareness
Analytical skills
Task prioritization
Interpersonal skills
Stress management
Professionalism
Reliability
Equipment maintenance
Physical stamina
Written communication
Continuous improvement
Interpersonal communication
Conflict resolution
GPS use
Inventory management
Service sales
Schedule management
Goal setting
Delivery scheduling
First Aid/CPR
Registered mail protocols
Vehicle operation
Route deliveries
Manual dexterity
Change-of-address orders
Manage sorting
Collect packages
Mail collection
Package scanning
High-priority mail
Deliver mail
Hospitality and accommodation
Address verification
Serve customers
Attendance oversight
Accomplishments
Winner of perfect attendance in all my jobs, at winning a customer service and international relationships.
Timeline
Mail Carrier
USPS
2015.03 - 2024.01
Flight Attendant
American Airlines
1998.11 - 2018.01
Associatedegree Accounting - Accountant
University of Puerto Rico