Rameen Attai
Snellville,GA
Summary
Accomplished Hospitality Manager with a proven track record at LAZ Parking, adept in guest relations management and labor cost control. Spearheaded initiatives that enhanced customer satisfaction and operational efficiency. Skilled in staff training and development, ensuring high standards of service. Demonstrates exceptional leadership and problem-solving abilities, significantly improving team performance and guest experience.
Overview
11
11
years of professional experience
Work History
Hospitality Manager
LAZ Parking
01.2022 - Current
- Developed and implemented hospitality policies to ensure guest satisfaction.
- Maintained the hotel's high standards of customer service and quality assurance.
- Organized and managed staff schedules, ensuring adequate coverage for all shifts.
- Conducted regular meetings with management team to discuss operational issues, review goals, and develop strategies for improvement.
Valet Supervisor
LAZ Parking
03.2017 - 01.2022
- Supervised valet team members for improved productivity and adherence to company policies.
- Conducted routine safety inspections to identify potential hazards or maintenance needs, reducing the risk of accidents or property damage while maintaining a safe environment for both staff and guests.
- Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
Grocery Manager
Publix
01.2014 - 01.2020
- Managed staff of 25 grocery clerks, ensuring that duties were completed in a timely manner.
- Monitored inventory levels and stock shelves with new merchandise.
- Tracked sales data and identified trends in order to adjust pricing accordingly.
Education
High School Diploma -
Faith Academy
05-2013
Skills
- Guest Relations Management
- Hotel operations
- Staff Training and Development
- Employee Scheduling
- Meeting planning
- Recruitment and hiring
- Labor cost control
Timeline
Hospitality Manager
LAZ Parking
01.2022 - Current
Valet Supervisor
LAZ Parking
03.2017 - 01.2022
Grocery Manager
Publix
01.2014 - 01.2020
High School Diploma -
Faith Academy
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