RAMESH ANNAMALAI
FORTMILL,SC
Summary
Guidewire Integration and Document Management Lead driving policy administration, document generation, and document management work for commercial insurance transformations. Leads Guidewire PolicyCenter, SmartCOMM SaaS, and Nuxeo integration design, user-story definition, and approved technical specifications across migrated products and correspondence flows. Coordinates workshops, cross-functional delivery teams, and solution sign-off for complex insurance platforms.
Overview
20
20
years of professional experience
Work History
Portfolio Manager
Capgemini America Inc
Charlotte, NC
11.2025 - Current
- Align portfolio priorities with business needs to support clear delivery decisions and sequencing.
- Facilitate stakeholder discussions to gather requirements, clarify scope, and resolve delivery gaps.
- Coordinate budget reviews to keep funding allocations, forecasts, and portfolio commitments current.
- Guide roadmap planning to keep initiatives aligned with delivery milestones and dependency timelines.
Guidewire Integration and Document Management Lead
Ernst & Young
Charlotte, NC
04.2025 - 11.2025
- Facilitate workshops with customer business teams to elicit, refine, and document user stories aligned to sprint plans and approved specifications.
- Coordinate work across a 20+ member team to capture, review, and obtain approval for user stories tied to customer specifications.
- Design functional specifications for user stories, translating business requirements into clear implementation guidance.
- Lead technical workshops with customer technology teams to capture integration user stories for SmartCOMM document generation and Nuxeo document management.
- Design integration specifications covering Guidewire PolicyCenter touchpoints, data flows, and document generation requirements.
- Configure the Commercial Lines instance of Guidewire PolicyCenter to support migrated WC, CA, BOP, GL, and CU products.
- Support development of insurance forms in SmartCOMM SaaS, aligning formats and business rules with approved customer specifications.
Portfolio Manager / Solution Architect
Capgemini America Inc
Madison, US
12.2022 - 04.2025
- Advise the program team on technology decisions and architecture best practices across integration and middleware layers.
- Define solution strategy for Guidewire PolicyCenter and Quadient integration, including interoperability layers and template inventory.
- Facilitate decisions, issues, and risk discussions with Travelers leadership, escalating threats before they affect delivery.
- Manage detailed program plans, scope control, and status reporting while monitoring progress daily, weekly, and monthly.
- Lead workshops, provide architectural direction, and create handover documentation to support client and team enablement.
Solution Architect / Portfolio Manager
Capgemini Technology Services India Limited
Chennai, India
04.2022 - 12.2022
- Built tactical and strategic roadmaps, scoped delivery, and planned resources across 15+ team members.
- Led a $3.5 million new product development program, covering design, integration, verification, and launch activities.
- Directed account teams through pre-sales, RFI/RFP responses, deal structuring, SOW drafting, and P&L management.
- Managed onshore and offshore teams to deliver 518 forms migrated from Thunderhead to SMART Communications.
- Delivered 1500 new forms and Emails by gathering requirements, writing Jira stories, and aligning business SMEs with value stream leads.
- Integrated SMART Communications RESTful service calls with web methods for batch, interactive, and automated document transactions.
- Facilitated planning, estimation, daily standups, retrospectives, capacity planning, and risk escalation across multiple projects.
Senior Manager / Solution Architect
Capgemini Technology Services India Limited
Chennai, India
07.2021 - 03.2022
- Led $3.5 million new product development program, coordinating design, development, integration, verification, and launch activities.
- Directed migration of ~518 forms from Thunderhead to SMART Communications, updating schema and business rules.
- Oversaw implementation of 1500 new forms and Emails for new lines of business within SMART Communications.
- Managed onshore and offshore teams of 15+, supporting delivery from planning through launch.
- Facilitated planning, estimation, daily standups, retrospectives, and iteration capacity planning for project teams.
- Handled pre-sales activities, RFI/RFP responses, deal structuring, statements of work, and account P&L management.
- Integrated SMART Communications RESTful service calls with web methods and performed data mapping for variable forms while managing risks and build guidelines.
Senior Manager / Solution Architect
Capgemini America Inc
Columbus, OH
10.2019 - 06.2020
- Led $5+ million new product development programs across design specifications, development, integration, verification, and launch activities.
- Managed program timelines, budgets, and milestones to keep deliverables on track through delivery and launch.
- Performed PMO functions including billing, invoicing, resource planning, project costing, forecasting, contract negotiations, and SOW drafting.
- Facilitated requirements with business SMEs and Guidewire teams for Policy Center and Billing Center letters and forms.
- Integrated SMART Communications with Guidewire Policy and Billing Centers through RESTful service calls for batch, realtime, and interactive document generation.
- Built Thunderhead resources from specification templates, using fragments, assembly logic, shared content, and document-level scripts.
- Handled Thunderhead administration, including package releases, user and group setup, destination channels, OP configuration, and downstream archival, email, and fax integrations for 30+ team members.
Manager / Lead Developer
Capgemini America Inc
Atlanta, GA
04.2014 - 09.2019
- Led a 20+ member team across requirements, design, and delivery for the Thunderhead document platform rollout.
- Migrated 5000+ forms from legacy systems to Thunderhead for multiple business units.
- Gathered requirements with business SMEs and Guidewire teams to define letters and forms for launch.
- Acted as liaison between business and IT design teams to align delivery expectations and resolve implementation gaps.
- Designed and integrated Thunderhead APIs with Guidewire Policy, Billing, and Claims for automated, batch, and interactive document generation.
- Configured channel-dependent content, output processor settings, user groups, and downstream archival, email, and fax integrations.
- Troubleshot failed batch jobs, supported Review Case Editor templates, and maintained Thunderhead servers across INT, load test, production, and development.
Technical Consultant
HTC Global Services
Bloomington, IL
12.2012 - 04.2014
- Gathered requirements and analyzed customer communication needs to standardize document content and format.
- Installed Thunderhead, JBoss, and Oracle across forms environments for development, system, performance, implementation, and production testing.
- Integrated Thunderhead web services and API calls to create, modify, and delete customer communication content.
- Developed templates in Thunderhead and reviewed design documents for BCS, BOS, and Admin solutions.
- Defined business schema for data migration, aligned roles for Thunderhead editor users, and provided technical guidance to the Auto Insurance Company team.
Technology Analyst
Infosys
Chennai, India
06.2006 - 11.2012
- Translated business SME input into requirements for a communications platform migration supporting communications close to three thousand.
- Designed solution architecture and components for migrating assembly capabilities from xPression 2.5 to Thunderhead 5.0.
- Developed Thunderhead templates and technical document designs across BCS, BOS, and Admin components.
- Guided offshore developers on Thunderhead template buildout and aligned work across onshore deliverables.
- Defined roles and responsibilities for Thunderhead editor users to support consistent document assembly operations.
- Owned high-volume batch processing components for email and letter assembly across migration deliverables.
- Managed knowledge sharing, system appreciation document updates, and release and implementation coordination.
Education
Bachelor's Degree - Industrial Engineering
Anna University
Guindy01-2006
Skills
- Guidewire PolicyCenter configuration
- SmartCOMM integration
- RESTful API integration
- Document management systems
- Data mapping
- Program portfolio management
- Roadmap planning
- Risk management
- Stakeholder management
- Budget management
- Requirements facilitation
- Workshop facilitation
- Resource planning
- Scrum ceremonies
- Vendor management
Affiliations
- Capgemini America Inc — Portfolio Manager — 04-16-2014 to 04-18-2025 — Charlotte, NC
- HTC Global Services — Technical Consultant — 03-12-2012 to 4-14-2014 — Bloomington, IL
- Infosys — Technology Analyst — 19-06-2006 to 11-30-2012 — Phoenix, AZ & Chennai, India
Personal Information
Residence Permit: Green Card
Timeline
Portfolio Manager
Capgemini America Inc
11.2025 - Current
Guidewire Integration and Document Management Lead
Ernst & Young
04.2025 - 11.2025
Portfolio Manager / Solution Architect
Capgemini America Inc
12.2022 - 04.2025
Solution Architect / Portfolio Manager
Capgemini Technology Services India Limited
04.2022 - 12.2022
Senior Manager / Solution Architect
Capgemini Technology Services India Limited
07.2021 - 03.2022
Senior Manager / Solution Architect
Capgemini America Inc
10.2019 - 06.2020
Manager / Lead Developer
Capgemini America Inc
04.2014 - 09.2019
Technical Consultant
HTC Global Services
12.2012 - 04.2014
Technology Analyst
Infosys
06.2006 - 11.2012
Bachelor's Degree - Industrial Engineering
Anna University