Ramesh Gullipalle

In my role, I lead the industry cloud and digital business for the Americas 1, focusing on sectors like retail, consumer, travel and logistics, telecom, technology and healthcare. I implement strategic growth initiatives that significantly improve profitability and market presence. By fostering collaboration across teams, I ensure the delivery of innovative solutions that meet diverse client needs.

• Self-motivated, with a strong sense of personal responsibility.

• Oversee global P&L of $1B+ across Engineering, Digital Transformation, Infrastructure, Cloud, and Cyber Security services, collaborating with 35,000+ team members to achieve 15% CAGR over 2 years.
• Partner with technology giants to deliver technical, process, and innovative solutions worldwide, maintaining 90%+ NPS and driving 10-12% contract value through innovation and automation themes.
• Lead organizational change management, including sector unification, on-site delivery center optimization, and leadership development via programs like Tech Trail Blazer and mentorship initiatives.
• Contribute to upskilling programs as a guest speaker and mentor in InnerCircle and Women Leadership Development, fostering a culture of excellence and growth.
• Led cross-functional teams for successful project completion within deadlines and budget constraints.

• Managed $200M global business for a leading technology provider, directing 2,000+ team members to deliver 20% CAGR through cloud, mobile transformation, data, and AI implementations.
• Drove digital and business transformation initiatives, introducing disruptive technologies that redefined customer business models and enhanced growth.
• Implemented operational initiatives to improve utilization, innovation, and collaboration, resulting in superior delivery and customer outcomes.

• Company Overview: Serving world's largest transportation and logistics provider
• Led 1,200+ team in a $100M engagement, tripling revenue from $30M to $100M in 4 years via strategic planning, collaboration, and execution.
• Launched "FedEx Garage" innovation engine, generating $10M annual revenue and industry-changing concepts through AI/ML, legacy modernization, and API-first transformations.

• Managed portfolio for food/beverage, apparel, and home/hygiene customers, growing revenue from $8.5M to $20M and expanding scope through new account additions.
• Turned around margins (e.g., from negative to 65% in key accounts) and improved CSAT to 6.5/7 by reviving relationships and implementing productivity enhancements.
• Directed 240+ team providing AMS support to 80+ applications and multiple development projects, focusing on Six Sigma/Lean for 50% productivity gains and $1M+ annual savings.
• Led initiatives like problem management (60% reduction in high-priority tickets), cross-training, and innovation forums, saving $225K-$500K annually per account.
• Groomed leaders and rebuilt team cultures, deploying talent across verticals and driving excellence in delivery and customer satisfaction.

• Company Overview: PepsiCo & VF Corp Accounts
• Managed onsite teams for PepsiCo ($6.5M revenue, 65-peak team) and VF Corp ($22M revenue, 240 team), achieving 7/7 CSAT and turning "Breakaway" customers to "Core."
• Drove business development, increasing baseline support scope and generating $2M annual revenue through development projects and iPhone pilots.
• Implemented cross-training (54-92% coverage), problem management, and innovation initiatives, delivering 10-13% effort savings and operational margins up to 38%.

• Managed 30 shop floor supervisors & workmen and responsible for plant development, equipment design & reaction mechanics assessment for up scaling the small (2-10g) research & development drugs to pilot and then product scale cycles
• Successfully implemented 5 new drugs apart from leading the company through a successful US FDA audit
• Developed detailed production reports for senior management, providing insight into key performance metrics.
• Managed daily operations of the production floor, ensuring all tasks were completed accurately and efficiently.
• Defined manufacturing performance standards and reviewed outcome of performance goals to set future targets.
• Assisted in reducing production costs by streamlining processes and eliminating waste.
• Overcame obstacles and variables to maintain production efficiency, meet deadlines and achieve high levels of profitability.
• Implemented staff training programs to address skill gaps within the workforce.
• Implemented safety protocols, resulting in a decrease in workplace accidents and injuries.
• Conducted regular process audits to identify areas of opportunity for further efficiency gains.