Ramesh Ramkumar
Orlando,FL
Summary
Accomplished Lead Technician with a proven track record at Howard Technologys, excelling in system diagnostics and project management. Demonstrated ability to enhance customer satisfaction through expert troubleshooting and effective communication. Skilled in electrical systems and maintenance, with a commitment to safety compliance and mentoring junior staff. Achieved top performance recognition for outstanding productivity and excellence. Reliable Installer with 20 years of experience in A/V roles.
Overview
17
17
years of professional experience
Work History
Lead Technician
Howard Technologys
Orlando, FL
10.2020 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Tested components and systems to evaluate performance and identify concerns.
Lead Technician
Technomedia Solutions
Orlando, FL
01.2007 - 09.2019
Audio/video installation and distribution at Universal Studios for various rides
A/V rack fabrication and wiring for various projects at Universal Studios, Hard Rock Hotel properties, Disney and Epcot
Education
AA - Computer Networking
New England Tech
West Palm Beach, FL09.1994
High School Diploma -
Plantation High School
Plantation, FL05.1991
Skills
- Testing and repair
- Diagnostic Testing
- Safety Compliance
- System Maintenance
- Blueprint Reading
- Electrical Systems
- Maintenance and repairs
- Troubleshooting
- Project Management
- System Installation
- System diagnostics
Drone pilot
In my down time, I have been building and flying racing/freestyle drones for the past 5 years.
Timeline
Lead Technician
Howard Technologys
10.2020 - Current
Lead Technician
Technomedia Solutions
01.2007 - 09.2019
AA - Computer Networking
New England Tech
High School Diploma -
Plantation High School