Ramesh Sukul
Queens Village, NY
Summary
Dynamic Field Service Technician with General Electric Company, skilled in equipment diagnostics and preventive maintenance. Achieved significant operational improvements through system upgrades and effective technical training of junior staff. Proven ability to enhance productivity while fostering a culture of safety and excellence in service delivery.
Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.
Overview
37
37
years of professional experience
Work History
Field Service Technician
General Electric Company
Queens, NY
09.1988 - Current
- Trained junior technicians on best practices for equipment servicing and safety protocols.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Operated hand tools and power equipment according to company safety procedures.
- Provided training and mentorship for junior technicians on best practices and safety protocols.
- Utilized diagnostic tools and software to troubleshoot operational problems effectively.
- Improved customer satisfaction by delivering timely, high-quality technical support solutions.
Education
No Degree - Appliance Repair
Apex Technical School
New York, NY09-1988
Skills
- Equipment diagnostics
- Preventive maintenance
- System upgrades
- Technical training
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
- Documented and resolved numerous which led to results.
Languages
English
Professional Working
Timeline
Field Service Technician
General Electric Company
09.1988 - Current
No Degree - Appliance Repair
Apex Technical School