Bradley Magid
Avon,IN
Summary
Results-driven Field Service Technician with over 8 years of experience in diagnosing and repairing material handling equipment. Skilled in preventive maintenance and customer training, consistently improving equipment reliability and client satisfaction.
Overview
8
8
years of professional experience
Work History
Field Service Technician
Hy-Tek Material Handling Inc.
04.2025 - Current
- Diagnosed and repaired material handling equipment to ensure optimal performance and reliability.
- Conducted routine maintenance on forklifts and conveyor systems, enhancing equipment lifespan.
- Assisted clients in troubleshooting issues with machinery, providing timely solutions.
- Implemented safety protocols during service calls, reducing workplace accidents.
- Documented service activities and repairs accurately for customer records and compliance purposes.
- Trained new technicians on equipment operation and safety procedures, fostering knowledge transfer.
Field Service Technician
Honeywell Intelligrated
04.2018 - 04.2025
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained inventory of parts and tools for prompt access during service calls, minimizing downtime.
- Collaborated with team members to streamline service processes, improving efficiency in operations.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Education
Associate of Applied Science - Engineering
Schoolcraft College
Livonia, MI05-2016
Bachelor of Arts - Education
Lynn University
Boca Raton, FL05-2003
Skills
- Troubleshooting and repair
- Professional demeanor
- Equipment repair
- Field repairs
- Equipment diagnostics
- Client support
- Preventive maintenance
- Problem-solving
- Technical guidance
Timeline
Field Service Technician
Hy-Tek Material Handling Inc.
04.2025 - Current
Field Service Technician
Honeywell Intelligrated
04.2018 - 04.2025
Associate of Applied Science - Engineering
Schoolcraft College
Bachelor of Arts - Education
Lynn University