Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ramesh Aravinth G Vijayakumar

Ramesh Aravinth G Vijayakumar

Technical Lead, Wipro Technologies
Greensboro,North Carolina

Summary

As a Technical Lead at Wipro, I have more than 11 years of experience in software engineering, manual testing, and incident management for various domains, especially retail and e-commerce. I am certified as a Software Development Engineer in Test (SDET) and proficient in agile and scrum methodologies, as well as various test management and defect tracking tools.

I have successfully led and supported multiple projects involving migration, integration, regression, and end-to-end testing of mobile and web applications for clients such as VFCorp and Kohl's. I have also been prominent in managing major incidents, developing and maintaining the incident management process and procedures, and coordinating with multiple stakeholders and vendors. I am passionate about delivering high-quality solutions, streamlining workflows, and enhancing customer satisfaction.

Overview

12
12
years of professional experience

Work History

Technical Lead

Wipro Technologies
9 2022 - Current
  • Managing Major incidents, developing and maintaining the incident management process and procedures from different Ecom sites (Vans, TNF, Timberland, Ice Breaker, Kipling, Smartwool, Jan sport, Altra)
  • Establishing an efficient communication channel for client interaction thereby gets the right requirement that will help to make sure error free projects
  • Planning, tracking, and monitoring the project progress and performance overseeing quality procedures by review and peer testing
  • Assist business users and stakeholders by handling and resolving all critical issues and reduce outage durations in their environment
  • Handle Retail store, E-commerce for Customer Service Representative Escalations and help them resolve the issue quickly
  • Send communication to the leadership team periodically and keep them updated with the issue status and the resolution
  • Participating in Standup meeting, Review meeting, VF process specific meeting and getting transition of new projects from application development team to support for reviewing and improving the performance of the system periodically
  • Ensuring project documentation is kept relevant and up to date
  • Communicating effectively with Stakeholders, Sponsors and supporting new business development from the respective coalition.

Scrum Tester

Wipro Technologies
10.2021 - 09.2022
  • Processing of policy from NAIP to Completion and In-forced status and other validations like Commission Authorized, DB comparison of base line and test policies, field validations and JOB operations and submission
  • Own Test data creation for committed stories for Functional, Regression, Integration and Ad-hoc testing phases
  • Provide walkthrough for the test plans designed for functional and integration testing to NM clients
  • Involve in other testing methodologies like volume testing, security testing, downstream validation
  • To actively involved on all the meetings like Test plan Walkthrough, Sprint planning, Defect triage and Demo
  • Identify Sever/Showstopper defects during testing and reporting to respective team for fixes
  • Engage with other teams like Team Kaizen, Systems Team, Olympians Team and Mainframe support for any issues and support
  • Highlight and raise flags for any issues or blockers to concerned team
  • To provide support for Pre-deployment testing and update JIRA/Confluence for every sprint report and upload all test results for each story and defect retests in SharePoint for team reference.

Senior Test Engineer

Wipro Technologies
05.2020 - 09.2021
  • The ITCR Small changes T24 project deals with IT small change requests from production
  • I have performed the following activities in this project
  • Customer (Creation of various types of customers and amendment related validations) Account (Various types of Accounts and Validations) Payments (Processing of FP, BACS, CHAPS, SWIFT, SEPA) Fund Transfer (Worked on Account-to-Account Transfer, STO, Direct Debits) Cards (Onboarding new cards for both Retail and Corporate Customers, perform card transaction validations, drafter file and clearing file process) Digital Channels (TCIB, Commercial Online Banking (COB), Mobile) Got exposure to work on the Arrangement Architecture module which deals with loans and collaterals.

Test Engineer QA

Wipro Technologies
05.2012 - 04.2020
  • Migration of over 18 In Stores applications from BlueBird (Windows OS) to Zebra Devices (Android OS) which helps associates in stores related operations from Inventory and Price management, Order processing and fulfillment
  • Ensuring all existing in app functionality is working as expected post migration thereby helping clients stay competitive
  • Responsible for Requirement Analyzing, Test Design, Execution, Reviewing and Defect management of Sterling OMS application, DB level validations and Integration testing with other systems
  • Specialized in Test Case Design and Implementation, System Integration Testing, System Testing, Regression Testing Analysis.

Education

M.S (Master of Science in Software Engineering) -

Bits Pilani

B. Sc. Information Technology - undefined

Bharathiyar University

Skills

Sterling OMS v93

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Accomplishments

  • Awarded for excellent job in FNB modernization functional testing.
  • Awarded the “Best Lead of the Quarter” twice, for showing excellent performance. (2019 Q3)
  • Received “Extraordinary commitment” and “Key Team Player” awards for my contribution. (2018 Oct)

Timeline

Scrum Tester

Wipro Technologies
10.2021 - 09.2022

Senior Test Engineer

Wipro Technologies
05.2020 - 09.2021

Test Engineer QA

Wipro Technologies
05.2012 - 04.2020

Technical Lead

Wipro Technologies
9 2022 - Current

M.S (Master of Science in Software Engineering) -

Bits Pilani

B. Sc. Information Technology - undefined

Bharathiyar University

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