Ramez Alhaddadin
Oak Lawn,IL
Summary
Dynamic professional with a background in healthcare and customer service, notably at UI Health UIC. Excelled in enhancing patient satisfaction and streamlining operations. Skilled in Microsoft Word and effective communication, adept at problem-solving and organizational tasks. Proven ability to improve efficiency and maintain high-quality standards in fast-paced environments. Dynamic restaurant management professional with extensive experience in overseeing operations from openings to closings. Proficient in kitchen management, including baking and maintaining cleanliness standards, ensuring high-quality service and guest satisfaction. Aiming to leverage skills to drive operational excellence in a progressive dining establishment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Amazon Associate
Amazon Fresh
Oak Lawn, IL
03.2025 - Current
- Fulfill online grocery orders by efficiently gathering and organizing items to ensure accuracy and timeliness.
- Operate cash registers and assist customers in-store, providing friendly and professional service.
- Restock shelves and maintain product organization to support store presentation and efficiency.
- Coordinate delivery returns and hand-deliver grocery orders to customers as needed.
- Assign and oversee team member tasks to ensure smooth workflow and balanced workloads across departments.
- Partly in charge of customer service operations
Volunteer
UI Health UIC
Chicago, IL
11.2024 - Current
- Collaborate with surgical service technicians to ensure seamless operations by preparing workstations and organizing necessary supplies.
- Support patient care by engaging with individuals awaiting procedures, offering reassurance, and gathering critical information for administrative use.
- Assist with inventory management by monitoring and replenishing essential items, ensuring availability for healthcare staff.
- Gain exposure to the healthcare environment and surgical operations, contributing to patient comfort and satisfaction.
Service Worker
Arena Lanes
Oak Lawn, IL
08.2023 - 11.2023
- Delivered exceptional customer service by promptly addressing patron inquiries and resolving issues related to equipment or facility operations.
- Maintained a clean and organized environment by retrieving and repairing lost or damaged bowling equipment and ensuring the lanes were in proper working condition.
- Assisted in mechanical troubleshooting for bowling lane machinery, ensuring minimal downtime and maximizing customer satisfaction.
- Restocked supplies and performed regular maintenance tasks to ensure the facility met cleanliness and safety standards.
Pizza Cutter
Beggar's Pizza
Oak Lawn, IL
09.2022 - 12.2022
- Oversaw food preparation tasks, including baking, cutting, and boxing pizzas according to customer preferences, ensuring consistent quality and presentation.
- Managed inventory organization by arranging ingredients in proper containers for ease of access during peak hours.
- Played a key role in closing shifts by cleaning equipment, sweeping and mopping floors, sanitizing restrooms, and preparing the workspace for the next day.
- Worked efficiently in a fast-paced environment, balancing multiple tasks while maintaining a high level of attention to detail.
Education
Bachelor of Science - Biological Sciences (Pre-Med)
University of Illinois At Chicago
Chicago, IL05.2028
Skills
- Arabic
- Microsoft Word
- Customer Service
- Communication
- Healthcare
- Computer skills
Accomplishments
- First place in county wide Microsoft Office tournament
- Sectionals swimming qualifier
- Sectionals volleyball qualifier
Certification
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Languages
Arabic: Native/Bilingual
Timeline
Amazon Associate
Amazon Fresh
03.2025 - Current
Volunteer
UI Health UIC
11.2024 - Current
Service Worker
Arena Lanes
08.2023 - 11.2023
Pizza Cutter
Beggar's Pizza
09.2022 - 12.2022
Bachelor of Science - Biological Sciences (Pre-Med)
University of Illinois At Chicago