Ramez Musa
OAK CREEK,WI
Summary
Detail-oriented professional with experience and proven knowledge of customer service, contract compliance, and service delivery. Aiming to leverage my skills to successfully fill the Assistant Managers role at your company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Driver
Devil Dog Delivery
Sussex , WISCONSIN
11.2019 - Current
- Loaded vehicle and properly secured items to prevent damage during transportation, verified each delivery against shipping instruction before delivering. Communication, time management and customer service responsibilities
Driver
Uber
Milwaukee, WISCONSIN
02.2016 - Current
- Picking up passengers, transporting clients between places. Other responsibilities include safe driving, communication, time management, and customer service
SECURITY TECHNICIAN
Code Red Security
Grafton, WI
05.2017 - 11.2019
- Running low voltage cabling, terminating copper and ber cables, installing patch panels, labeling, programming and commissioning new software and NVR units, door locks/strikes, card readers, programming and aiming IP cameras, intercoms, and related devices.
- Educated customers on proper ways to use security systems after completing tests and repairs.
SUPERVISOR
Edible Arrangements
Milwaukee, WI
09.2014 - 05.2017
- Responsibilities include making arrangements, helping drivers make their routes, product & supply orders, employee scheduling, quality control, and general maintenance
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced training programs to strengthen employee knowledge and safety.
PPG
CATIONIC BATCH PROCESSOR
Oak Creek, WI
07.2013 - 08.2014
- Assembled, weighed, charged materials to blend tank(s) as required by batch ticket. Ordered and maintained raw materials for cationic blending/transferred materials to the proper area from a storage location, which included the use of outside fork truck
- Set up filtering equipment, recycled batch for cleanliness, cleaned equipment and reassembles for future use
- Transferred batches to/from tank wagons, Monitored level in all tanks and inspects hook-ups to ensure safe transfers
Education
Associate of Science - A.A.S
Milwaukee Area Technical College
Milwaukee, WISkills
- CPR Certified
- Customer service
- Quality control
- Scheduling
- Leadership
- Staff management
- Conflict resolution
- GPS and route planning
- Shipping and packaging
- Safety and compliance
- Logistics knowledge
Certification
(ARC) CPR Certified
Additional Skills
Bilingual
Accomplishments
Amazon Top Driver
Timeline
Delivery Driver
Devil Dog Delivery
11.2019 - Current
SECURITY TECHNICIAN
Code Red Security
05.2017 - 11.2019
Driver
Uber
02.2016 - Current
SUPERVISOR
Edible Arrangements
09.2014 - 05.2017
PPG
CATIONIC BATCH PROCESSOR
07.2013 - 08.2014
Associate of Science - A.A.S
Milwaukee Area Technical College
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