Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jared Schriver

Temecula,CA

Summary

Skilled IT Field Support Technician with background in providing top-notch technical support and solutions. Experience includes troubleshooting hardware and software issues, network administration, and ensuring optimal system performance. Strengths include keen problem-solving ability, strong communication skills for effective interaction with diverse teams, and adaptability to new technologies. Previous roles have resulted in improved system efficiency and user satisfaction through proactive maintenance and prompt resolution of IT concerns.

Overview

7
7
years of professional experience

Work History

IT Field Support Technician

Murrieta Valley Unified School District
Murrieta, CA
08.2022 - Current
  • Provided training to end-users regarding how to use newly installed software applications.
  • Installed and configured computer hardware operating systems and applications.
  • Deployed new PCs across multiple sites according to set standards.
  • Provided technical support to users with diverse range of IT issues.

Cyber Systems Operator

United States Air Force, USAF
March ARB, CA
04.2018 - Current
  • Configured firewalls, routers, switches, VPNs and other network devices as required.
  • Installed patches and upgrades on servers, workstations, applications. as needed.
  • Monitored network traffic to detect any suspicious activities or security breaches.
  • Planned, tested, and supported high-availability infrastructures in a combat operations interface control technician role

Client Solutions Associate

Raintree Inc.
Temecula, CA
12.2020 - 08.2022
  • Deployed patches and upgrades on a timely basis to keep up-to-date with latest software releases.
  • Migrated existing databases from one platform to another with minimal downtime.
  • Designed and implemented database systems to meet organizational needs.
  • Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.

Education

COMPTIA Security + - Cyber Security

USAF Technical School
Keesler AFB, MS
05-2020

IT Fundamentals - Information Technology

USAF Technical School
Keesler AFB, MS
03-2020

IT Systems Administration/Client Support Technician - Microsoft Windows 7 Specialist

CTA
Temecula, CA
11-2016

Microsoft Certified Professional - Windows Server 2012 R2 Specialist

CTA
Temecula, CA
11-2016

Microsoft Certified Solutions Associate - Windows Server 2012R2, Windows Server 2016

CTA
Temecula, CA

Noncommissioned Officer Professional Military Education - Organizational Leadership

Airman Leadership School
Phoenix

Some College (No Degree) - IT Management

Community College of The Air Force
Montgomery, AL

Skills

  • Network troubleshooting
  • Hardware installation
  • Software configuration
  • Incident management
  • Vulnerability assessment
  • Security compliance

Accomplishments

  • Air Force Achievement Medal - 128 defeat of ISIS missions, eradication of 3 senior ISIS leaders, Evacuation of the US Consulate in hostile Sudan conflict
  • Air Force Reserve Commendation Medal - 100+ pallets of COVID relief delivered to partner nations, aided in the quarantine and support of the first COVID patients in California
  • California State Senate - Spotlight on Service - Served state politicians during their stay at Pechanga Resort and Casino

Timeline

IT Field Support Technician

Murrieta Valley Unified School District
08.2022 - Current

Client Solutions Associate

Raintree Inc.
12.2020 - 08.2022

Cyber Systems Operator

United States Air Force, USAF
04.2018 - Current

COMPTIA Security + - Cyber Security

USAF Technical School

IT Fundamentals - Information Technology

USAF Technical School

IT Systems Administration/Client Support Technician - Microsoft Windows 7 Specialist

CTA

Microsoft Certified Professional - Windows Server 2012 R2 Specialist

CTA

Microsoft Certified Solutions Associate - Windows Server 2012R2, Windows Server 2016

CTA

Noncommissioned Officer Professional Military Education - Organizational Leadership

Airman Leadership School

Some College (No Degree) - IT Management

Community College of The Air Force