Rami Bishop
Medical Administrative Assistant
HAMPTON
Summary
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 3 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Sheet Metal Mechanic
Newport News Ship Building
04.2023 - 03.2025
- Performed detailed inspections of finished products, achieving a high level of quality control for all sheet metal components.
- Helped team operate efficiently by keeping supplies, tools and equipment organized.
- Repaired existing sheet metal assemblies to restore appearance and functionality.
- Delivered high-quality custom sheet metal products, ensuring precise measurements and adherence to design specifications.
Medical Administrative Assistant
Available Mental Health Services
04.2022 - 03.2023
- Responsible for documentation in patient’s charts, case histories and insurance details to facilitate the smooth flow of appointments and payment processing.
- Scheduled patient appointments and placed reminder calls
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
Customer Service Representative
Ibex Global
06.2019 - 05.2020
- Reviewed documents
- Calculated salary to ensure customers were eligible for purchasing power
- Received on average 100 incoming calls per day
Eligibility Specialist
KanCare Maximus
11.2018 - 04.2019
- Received incoming calls from Medicaid and Medicare for the elderly and disabled from the state of Kansas to answer questions regarding their explanation of benefits.
Patient Access Representative
Family Restoration Services
01.2015 - 01.2017
- Received mail and other forms of correspondence on behalf of the respective departments.
- Reviewed correspondence and made recommendations on course of action
- Tracked and recorded inventor of supplies and other statuses
- Developed, modified, and maintained filing and documentation practices.
- Coordinated department activities such as annual meetings, seminars and special presentations.
- Greeted guests, customers, and company associates as the first point of contact for the business through phone and email.
- Provided solutions to problems, issues, and concerns raised by customers.
Education
High School Diploma -
Kecoughtan High School
01.2013 - 01.2016
Skills
- Data Entry
- HIPAA Knowledge
- General Office Skills
- Organizational Skills
- EMR Experience (Athena)
- Excellent Customer Service
- Insurance Verifications
- Scheduling
Certification
Certified Medical Administrative Assistant
Timeline
Sheet Metal Mechanic
Newport News Ship Building
04.2023 - 03.2025
Medical Administrative Assistant
Available Mental Health Services
04.2022 - 03.2023
Customer Service Representative
Ibex Global
06.2019 - 05.2020
Eligibility Specialist
KanCare Maximus
11.2018 - 04.2019
Patient Access Representative
Family Restoration Services
01.2015 - 01.2017
High School Diploma -
Kecoughtan High School
01.2013 - 01.2016
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