Rami Jergis
Gilbert,AZ
Summary
Professional with strong background in sales and customer relations, prepared for this role with proven ability to drive membership growth and enhance client satisfaction. Adept at fostering team collaboration and adapting to changing needs to achieve and exceed targets. Skilled in communication, negotiation, and building lasting relationships. Reliable and results-focused, ensuring consistent performance and high standards in all tasks. Displays strong leadership qualities and proficiency in sustaining customer satisfaction.
Overview
3
3
years of professional experience
Work History
Membership Sales Associate
Super Star Car Wash
06.2024 - Current
- Generating a rapport with customers and determining how to best accommodate their needs.
- Mentoring new hires in sales techniques and product knowledge, contributing to overall team success.
- Increasing membership sales by developing and implementing effective sales strategies
- Assisting in the planning and execution of special events to attract new members and increase brand visibility.
Shift Leader
Dairy Queen Grill & Chill
02.2022 - 04.2024
- Training new employees and delegating tasks and responsibilities.
- Working on a team, providing leadership in stressful situations.
- Serving as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Enhancing customer satisfaction through prompt and courteous service, offering thoughtful solutions to resolve customer concerns with professionalism and empathy.
Customer Service Cashier
Perfect Fit Alterations
08.2021 - 02.2022
- Processing customer orders and accurately handling payment transactions.
- Enabling customers to feel welcomed, important, and appreciated by answering questions about products
- Meeting customer service goals and exceeding customer expectations.
- Handling high-pressure situations calmly by maintaining composure during busy periods or difficult interactions.
Education
High School Diploma -
Campo Verde High School
Gilbert, AZ05.2024
Skills
- Sales strategy development
- Persuasion techniques
- Performance Tracking
- Customer Service
- Membership Processing
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Team motivation
- Up-selling Capabilities
Timeline
Membership Sales Associate
Super Star Car Wash
06.2024 - Current
Shift Leader
Dairy Queen Grill & Chill
02.2022 - 04.2024
Customer Service Cashier
Perfect Fit Alterations
08.2021 - 02.2022
High School Diploma -
Campo Verde High School
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