Rami Nacouzi
Santa Rosa,Ca
Summary
Detail-oriented and proactive medical administrative professional with Emergency Medical Responder (EMR) certification and hands-on experience in both front and back office operations at Dr. Lowery's medical practice. Skilled in patient data management, clerical support, and medical communications. Experience in general contracting at Kaelin Construction, demonstrating problem-solving, teamwork, and adaptability in dynamic environments. Eagle Scout with strong leadership, organizational, and decision-making skills.
Developed strong organizational and communication skills in medical office environment, seeking to transition into new field. Skilled in managing patient interactions and handling administrative duties with precision. Looking to leverage these abilities in a dynamic and growth-oriented setting.
Overview
1
1
year of professional experience
Work History
Medical Office Assistant (Front & Back Office)
Dr. Lowery's Medical Practice
01.2024 - 08.2024
- Managed patient check-in/check-out, appointment scheduling, and medical record documentation
- Assisted with clinical procedures, including taking vital signs and preparing examination rooms
- Processed insurance verifications, billing, and medical referrals
- Communicated with patients, physicians, and insurance providers to ensure efficient office operations
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and billing payments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
General Contractor Assistant
Kaelin Construction
05.2023 - 09.2023
- Assisted with construction site operations, ensuring projects were completed on time
- Managed materials, tools, and logistics to support project efficiency
- Collaborated with contractors and team members to solve on-site challenges
- Gained hands-on experience in project planning and execution
- Enhanced company reputation by consistently demonstrating a strong work ethic, attention to detail, and commitment to delivering exceptional results on every project.
- Aided in fostering strong client relationships through regular updates on project status, addressing concerns, and providing excellent customer service throughout the process.
- Increased safety on job sites by maintaining clean and organized work areas, reducing potential hazards.
Education
Emergency Medical Responder (EMR) Certification -
Santa Rosa Junior College
Santa Rosa, CA05-2024
High School Diploma or Equivalent -
Maria Carrillo High School
Santa Rosa, CA06-2023
Skills
- Emergency Medical Responder (EMR) Certified
- Experience in front and back office medical administration
- Knowledge of medical terminology and regulatory compliance
- Strong organizational and analytical skills
- Proficient in computer and software applications
- Effective communication and teamwork skills
- Ability to handle patient records and confidential information
- Bilingual
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Medical reception
- Attention to detail
- Data entry
- Medical terminology
- Positive attitude
- Office administration
- Managing patient records
- Patient scheduling
- Phone and email etiquette
- Appointment management
- Appointment coordination
- Records management
- Team leadership
- Appointment scheduling
- Office administration
- Managing patient records
- Patient scheduling
- Phone and email etiquette
- Appointment management
- Appointment coordination
- Records management
- Team leadership
- Appointment scheduling
Additional Information
Eagle Scout - Demonstrates leadership, dedication, and strong problem-solving skills, Availability for 12-hour shifts and weekends as needed, Compliance with workplace drug and alcohol policies
Languages
French
Professional Working
Arabic
Professional Working
Timeline
Medical Office Assistant (Front & Back Office)
Dr. Lowery's Medical Practice
01.2024 - 08.2024
General Contractor Assistant
Kaelin Construction
05.2023 - 09.2023
Emergency Medical Responder (EMR) Certification -
Santa Rosa Junior College
High School Diploma or Equivalent -
Maria Carrillo High School
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