Rami Shannag
Garland,TX
Summary
High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas 85%.
Overview
3
3
years of professional experience
Work History
Tow Truck Operator
Preferred Towing & Recovery
02.2023 - Current
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Improved customer satisfaction by providing timely and efficient towing services to stranded motorists.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Operated with safety and skill to avoid accidents and delays.
Sales Man
meat Supply Products
02.2022 - Current
- Educated customers on product features and technical details to highlight benefits.
- Negotiated prices and set up contracts to finalize sales agreements.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Identified and capitalized on key business growth opportunities.
- Calculated production, delivery and installation costs to provide customers with accurate quotes.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Improved overall customer purchasing experiences to promote steady revenue.
- Developed key customer relationships to increase sales.
- Created successful strategies to develop and expand customer sales.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Restaurant Management
forno pezzaria
01.2021 - 12.2021
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Managed accounts payable, accounts receivable and payroll.
Network Engineer
Activations, Inc. Web Design, Mobile Web
11.2020 - 12.2021
- Assisted clients and employees by explaining how to properly use network equipment.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Designed scalable and user-friendly network architecture to meet business objectives.
- Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
- Optimized, improved, expanded and upgraded network capabilities and connectivity through network monitoring tools.
- Installed and maintained Vo IP and VTC devices, checking customer availability for various networks.
Education
School of PE
Bachelor of Science - Civil Engineering
Jordan Univirsity of Since And Technology
Irbid Jordan 08.2018
MBA - Business Administration
Texas A&M University - Commerce
Commerce, TX08.2024
High School Diploma -
Yarmouk Univirsity Modern School
Irbid Jordan 05.2011
Skills
- Client Presentations
- Sales and Marketing Strategies
- Prospecting Skills
- Lead Generation
- Truck Driving
- Visual Inspection
- Customer Relations
- Organization and Planning
- 2D and 3D modeling
- Operational Analysis
- Construction materials
- MathWorks
Affiliations
- Civil Engineering
- MBA
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Tow Truck Operator
Preferred Towing & Recovery
02.2023 - Current
Sales Man
meat Supply Products
02.2022 - Current
Restaurant Management
forno pezzaria
01.2021 - 12.2021
Network Engineer
Activations, Inc. Web Design, Mobile Web
11.2020 - 12.2021
School of PE
Bachelor of Science - Civil Engineering
Jordan Univirsity of Since And Technology
MBA - Business Administration
Texas A&M University - Commerce
High School Diploma -
Yarmouk Univirsity Modern School
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