Dedicated security officer with strong skills in surveillance monitoring and risk mitigation. Experienced in collaborating with teams to enforce security protocols and enhance safety measures, ensuring a secure and compliant facility.
Overview
2
2
years of professional experience
Work History
Security Officer
Lenova Center
Raleigh, North Carolina
08.2025 - Current
Monitored premises to deter unauthorized access and enhance overall security.
Conducted regular patrols to ensure safety and security of the facility.
Addressed alarms and emergency situations immediately.
Managed visitor access and maintained detailed security logs for accountability.
Collaborated with team members to enforce security protocols effectively.
Provided support during events, ensuring compliance with safety regulations.
Engaged with staff and visitors to foster a culture of security awareness.
Welcomed staff, guests, vendors, and contractors to ensure proper entry procedures at the facility.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Customer Service Team Lead
Food Lion
Durham, North Carolina
01.2024 - 01.2026
Led customer service team to deliver high-quality support and enhance customer satisfaction.
Resolved customer complaints and inquiries, contributing to improved customer retention.
Monitored team performance and provided regular feedback, fostering skill development and accountability.
Implemented training programs to enhance team skills and knowledge.
Collaborated with management to improve customer service processes.
Coordinated scheduling to optimize staff coverage during peak hours.