Ramiro Garcia
Stockton,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Im dedicated to satisfying customer needs with high-quality automotive support and knowledge. Also very proficient in changing oil, transmission fluid, coolant flushes, and filter replacements. Hardworking Mechanic successful at completing inspections, maintenance and repairs on various vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions. Detail-oriented team player with strong organizational skills.
Overview
8
8
years of professional experience
Work History
Mobile Automotive Service Technician
Big Valley Ford
Stockton, CA
01.2025 - 09.2025
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety.
- Led troubleshooting efforts for complex mechanical issues, improving workflow efficiency.
- Implemented preventive maintenance schedules, reducing unexpected breakdowns and service delays.
- Mentored junior technicians on best practices, enhancing team skill levels and service quality.
- Utilized diagnostic tools and software to streamline repair processes and enhance accuracy.
- Conducted thorough inspections of vehicles, identifying potential issues before they escalated.
- Enhanced customer satisfaction by providing clear explanations of services performed and recommendations for future care.
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Injection Molding Machine Operator
Draxlmaier
Livermore, CA
06.2024 - 01.2025
- Operated injection molding machines, ensuring adherence to production schedules and quality standards.
- Monitored equipment performance, identifying issues and implementing corrective actions to maintain efficiency.
- Trained new operators on machine setup, operation procedures, and safety protocols.
- Conducted routine maintenance on machinery, contributing to reduced downtime and improved operational reliability.
Lube Technician / Assistant Manager
Oil Changer Inc.
Livermore, CA
09.2022 - 04.2024
- Managed daily operations for efficient shop functioning, including staff scheduling, inventory management, and cash handling.
- Mentored team members to enhance professional development and accountability in workplace.
- Reported issues to higher management with great detail.
- Created employee schedules to align coverage with forecasted demands.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained team members in successful strategies to meet operational and sales targets.
- Monitored and analyzed sales reports to identify opportunities for growth.
- Reduced employee turnover rate by creating a supportive workplace culture that recognized individual achievements.
- Improved customer satisfaction by addressing and resolving customer concerns promptly and professionally.
- Trained and guided team members to maintain high productivity and performance metrics.
- Collaborated with the Shop Manager to set sales targets, monitor progress, and develop plans for improvement when necessary.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Trained new employees on company policies, procedures, and sales techniques for consistent team performance.
- Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Exceeded performance targets regularly by quickly diagnosing problems and executing appropriate solutions.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Streamlined the lube technician process through diligent record-keeping on service histories and upcoming maintenance needs.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Kept shop areas neat, clean, and free of safety hazards.
- Supported business growth through consistent delivery of top-notch service, resulting in positive client referrals.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Suggested additional services to customers in order to meet upsell goals.
- Worked alone or in team-based systems to complete up to number oil changes each day.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Greeted customers and answered questions about oil changes and other services.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Reviewed sales and gross profit report to assess company efficiency.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Lube Technician / Mechanic
Castrol Premium Lube Express
Livermore, CA
01.2018 - 09.2022
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Read and followed technical documentation to complete accurate repairs.
- Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested equipment to locate worn and damaged parts.
- Provided exceptional service experience for customers during consultations; clearly explaining necessary repairs while building trust through honesty and transparency.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
- Disassembled defective parts to make proper repairs.
- Explained estimates and determined repair timelines to manage customer expectations.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Researched parts availability and pricing to stay on par with competitors and offer best services.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Investigated customer complaints to identify cause of malfunctions.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Package Handler
UPS Freight
Lathrop, CA
08.2021 - 12.2021
- Load packages independently or in small teams into the correct trailer according to UPS standards and regulations.
- Assisted sorters by loading trucks with assigned packages for routes.
Education
Automotive Technology - undefined
San Joaquin Delta College
Stockton, CASkills
- Time management
- Customer service
- Communication skills
- Electronic technology
- Diagnostics and troubleshooting
- Electrical understanding
Timeline
Mobile Automotive Service Technician
Big Valley Ford
01.2025 - 09.2025
Injection Molding Machine Operator
Draxlmaier
06.2024 - 01.2025
Lube Technician / Assistant Manager
Oil Changer Inc.
09.2022 - 04.2024
Package Handler
UPS Freight
08.2021 - 12.2021
Lube Technician / Mechanic
Castrol Premium Lube Express
01.2018 - 09.2022
Automotive Technology - undefined
San Joaquin Delta College