Summary
Overview
Work History
Education
Skills
Accomplishments
Cover Letter
Languages
Timeline
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Ramiro Reyna

Ramiro Reyna

Summary

Dependable, proactive individual with a strong ability to adapt and improve in any work environment. Lifelong learner confident in capability to meet company standards quickly. Excellent communication skills and extensive experience in customer service, adept at providing customer satisfaction.

Overview

5
5
years of professional experience

Work History

Floor Associate

Sherwin Williams Co
01.2024 - Current
  • Effectively listen, communicate, and offer quality services to increase satisfaction of every customer
  • Tech savvy, and, must be efficient in taking calls and placing orders
  • Creative and quick to find solutions to customers needs or problems
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.

Order selector

Unfi
01.2022 - 04.2022
  • Ability to drive EBJ's (Electric Pallet jack) and perform tasks in a timely manner
  • Ability to stack pallets with precise placement ranging from 100-400 cases with addition of separating packages to follow customer requests and keep maximum height under 7 feet
  • Work under time constraint and meet daily objective of 1,400 cases
  • Ability to separate certain foods to prevent cross contamination during shipping
  • Must be physically dexterous to lift cases ranging from 10-80ibs consistently throughout the day
  • Show consistency in weekly associate progress charts

Delivery driver

InstaCart
01.2021 - 01.2022
  • Ability to meet team, individual and management objectives
  • Hardworking and reliable customer service representative with strong ability in planning, organization, and resolving issues
  • Offering communication, problem solving, and fast decision making
  • Highly organized, proactive and punctual with team-oriented mentality
  • Must possess a working vehicle, with insurance coverage in accordance with local laws

Overnight Freight Associate

Home Depot
05.2020 - 07.2021
  • Retrieve freight from the receiving area and set up merchandise on the main floor
  • Tackle heavy products such as toilets, water heaters, vanities, cabinets and fridges with specialized lifting equipment
  • Follow Home Depot safety regulations and guidelines while using any lifting equipment
  • Adapting and available to switch positions if necessary
  • Ensured a safe work environment by adhering to company safety policies and procedures at all times.
  • Completed overnight tasks within strict deadlines, contributing to overall store success.

Education

BSW - Social Work

Colorado State University
Fort Collins, CO
05-2027

No Degree - General Psychology

Front Range Community College
Longmont, CO
03-2025

High School -

Mead High School

Skills

  • Quick Learner
  • Proficient typer
  • Task oriented
  • Cooperative
  • Great with handling customers in a friendly manner
  • Problem solver
  • Adaptive
  • Physically dexterous
  • Compassionate
  • Conflict resolution
  • Attention to detail

Accomplishments

  • Apart of Phi Theta Kappa (PTK), an honor society offered to individuals who do well in college.
  • First generation student

Cover Letter

I am proactive and confident in my ability to adjust and or improve on my work environment. Always adapting and capable of meeting company standards within a short timeframe. Have great communication skills and am well experienced with customer service and providing satisfaction.

Languages

Spanish
Limited Working

Timeline

Floor Associate

Sherwin Williams Co
01.2024 - Current

Order selector

Unfi
01.2022 - 04.2022

Delivery driver

InstaCart
01.2021 - 01.2022

Overnight Freight Associate

Home Depot
05.2020 - 07.2021

High School -

Mead High School

BSW - Social Work

Colorado State University

No Degree - General Psychology

Front Range Community College

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Ramiro Reyna