RAMI ALFEKAIKI
La Jolla,CA
Summary
Determined and hardworking individual with a diverse range of skills acquired during studies and professional journey. Excelled in business development, customer relations, and implementing innovative business improvement ideas. Committed to success and passionate about driving growth. Well-equipped to contribute to the success of any organization in need of a dynamic and results-oriented professional.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate
Nordstrom Rack
San Diego, CA
09.2022 - Current
- Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
- Build lasting relationships with customers
- Give the best service to our customers on their terms
- Provide honest and confident feedback to customers about style and fit
- Seek fashion and product knowledge to build your expertise
- Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning
- Grow relationships by opening new Nordstrom Rewards program accounts
Assistant Manager
Dominions Pizza
San Diego, CA
12.2021 - 08.2022
- Counting inventory and supplies on a nightly basis
- Analyze labor and sales on a continual basis
- Ensure facility and equipment cleanliness based on company standards
- Efficient employee supervision
- Interviewing, hiring and onboarding new team members
- Preparing and packaging food products
- Cleaning and maintenance of the store and its equipment
- Rotating commissary deliveries
Project Coordinator
Netscout
CA
08.2021 - 12.2021
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Performed on-site field surveys and wrote technical narratives to document processes and design changes.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Caseworker Refugees
Catholic Charities
Dallas / San Deigo , TX / CA
02.2016 - 03.2020
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Documented progress in treatment plans, educational and recreational activities and maintained updated case records.
- Assessed needs of each client and recommended appropriate services and resources.
- Created treatment or service plan meeting each client's individualized needs.
Service Advisor
Mercedes Benz Of Plano
Texas
01.2016 - 07.2016
- Provided outstanding level of customer care ensuring highest standards of satisfaction.
- Checks on progress of repair throughout day; contacts customers regarding any changes in estimated or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted
- Implements quality control process to eliminate comebacks
Inventory Quality Control Assistant Manager
Texas Import Sales
TX
03.2013 - 12.2015
- In charge of accounts payable and receivables - Entered Accounts’ information for financial transactions documentation - Ensured Compliance with federal, state, and local financial requirements; and advised management on needed actions, if any.
- Monitored inventory status in terms of quality and quantity.
- Handled logistics of transferring units sold and bought.
- Resolved problems, improved operations and provided exceptional service
Administrator
Durrat Al-Khaleej Investment Co. / Amman-Jordan
07.2010 - 04.2012
- Managed all Company invoices and petty cash.
- Participated in HR interview panels and conducted potential candidates’ assessments.
- Organized workshops and training programs for staff.
- First contact person for accounting clerical staff guidance and training - Focal point for office work between Amman and Manchester, liaised with cargo companies, and report back to management.
Education
Bachelor of Science - Business
Apply Science University
Amman - Jordan2010
Skills
- LAN and WAN knowledge
- Windows operation Knowledge
- Microsoft Office Suite
- Problem Solving
- Self Motivation
- Quick Learner
Certification
Comptia N+ CE ( Exp Date: May / 2024 )
Comptia S+ CE ( Exp Date : March / 2024 )
Additional Information
SECURITY CLEARANCE Secret
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
Nordstrom Rack
09.2022 - Current
Assistant Manager
Dominions Pizza
12.2021 - 08.2022
Project Coordinator
Netscout
08.2021 - 12.2021
Caseworker Refugees
Catholic Charities
02.2016 - 03.2020
Service Advisor
Mercedes Benz Of Plano
01.2016 - 07.2016
Inventory Quality Control Assistant Manager
Texas Import Sales
03.2013 - 12.2015
Administrator
Durrat Al-Khaleej Investment Co. / Amman-Jordan
07.2010 - 04.2012
Bachelor of Science - Business
Apply Science University