Ramjee Gopalarathinam
Technology Leader, Digital Experience Engineering Manager, Cloud & ECM Solution Architect
Strongsville,OH
Summary
Passionate Digital Technology Leader with over 19+ years of exceptional Architectural, Consulting, Innovation, Management & Development experience with Enterprise Content Management, Web Content Management, Digital and Legacy Applications and cloud solutions.
Expertise and experience in Performance Tuning, implementing High Availability ECM Systems, Designing WCM system, and Caching solution implementations for IBM File Net. Design, Development and Implementation of Archival Management system using IBM Content Manager On-Demand.
Strong Experience with Cloud solutions across Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service stack, Infrastructure as a code. Experience with Architectural Patterns - Cloud Native, Logging & Monitoring, APM, DevOps, CICD, Highly Available, Fault Tolerant, Security, Reliable, storage & archival, Server-less, Disaster Recovery, Intrusion Detection with distributed systems on the cloud.
Experience with Multi-Cloud Architectures with AWS, Azure, GCP and GKE On-Prem. Implemented Multi-tier Architectures using Caching, Load Balancers, Web & App Servers, Databases.
Experience in agile development, agile project management and delivery. As a Certified SAFe® 5 Scrum master well versed with Iteration development, Continuous design, Continuous Integration and Test-driven development.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
11
11
Certifications
Work History
Sr. Technology Architect
Cognizant Technology Solutions
Cleveland, OH
04.2015 - Current
- Responsible for Application Development, Solution Delivery and IT Strategy for Shared Services relating to Enterprise Content Management, Migration of ECM components from One Platform to another, Migration from On-Premises to Cloud.
- Engagement Delivery Lead in managing Digital Experience Portfolio and ECM, WCM and Content Collaboration portfolio, in delivering high quality products for major US Regional Bank.
- Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
- Managed project planning, resource allocation, scope, schedule, status and documentation.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
- Enterprise Domain Architect responsible for creating roadmaps for ECM and Content services involving IBM ECM and Archival suite of products.
- Managed team of up to 50 developers and architects, including offshore associates part of client engagement.
- Led successful 2 year effort to migrate over 30 billion images/statements and reports from Mobius View Direct on mainframe, to IBM Content Manager On-Demand, on Linux, with cost savings of over $1 million per year for major US Regional Bank.
- Led team in developing solution to migrate CMOD from on-premise to AWS Cloud.
- Successfully led Upgrade of IBM File Net 5.x to IBM File Net 5.2.x migration and over 10 applications for major US Banking client.
- Participated actively in designing solution to migrate application and data from IBM to Alfresco On Cloud for major Insurance provider in US
- Led design and development of enterprise-wide Content Services for major Regional Banking Client in US.
- Assisted Sales Enablement and Business Development teams in responses to customer and prospective customer evaluations, escalations and technical requirements documents.
- Created strong relationships with key decision makers as trusted consultant of Cloud and Enterprise Content Management Delivery.
Technical Project Manager
IBM India Pvt Limited
Charlotte, NC
10.2010 - 04.2015
- Empowered 5 project teams for eCommerce technical development in Agile environment for $2 Million+ IT program.
- Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
- Supported and executed simultaneous delivery of various e-commerce and mobile projects.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Responsible for Analysis, design, development, testing and implementation of content-centric eCommerce Solutions for authenticated and un-authenticated domains.
- As Lead SME on Web Content Management practice, performed design and analysis of Dotcom sites content architecture using Open Text Teamsite for leading major US Banking client.
- Develop sites, pages and plugin components using Interwoven Site Publisher, Meta Tagger and customized same using eXperience Manager (XMAN), proprietary customized framework to develop web pages and marketing content.
- Develop content structure using in Open Text Teamsite, using XML, XSLT and Integrate Content XML with modules, pages and sites.
- Accomplished client goals by providing quality technical projects.
Technical Lead - Infrastructure
Scope International, Standard Chartered Bank
Chennai, TamilNadu, India
02.2005 - 10.2010
- As Technical Lead Infrastructure, Defined security policies for Operating Systems and Databases.
- Worked closely with Information Security team in identifying and fixing vulnerabilities across various database flavors such as Oracle, DB2, Microsoft SQL Server, Informix and Sybase.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Designed deployment architecture of ECM and BPM platform and installed IBM WAS, JBOSS, File Net components 4.0, 4.x components
- Administered and Configured various FileNet P8 Domains and was instrumental in implementing content caching solutions across MESA and Africa Regions.
- Part of IT System and Security team in strengthening 600+ Linux, Solaris, AIX and Windows Servers as part of Project Cocteau.
- Instrumental in migrating 600+ and applications from various In-country data centers to Tier 1 Datacenter in HK.
Technical Support Engineer
Info Services
Chennai, TamilNadu, IN
05.2003 - 02.2005
- Responsibilities include Installation, Configuration, Troubleshooting of Windows NT 4.0, Windows 2000, Red Hat Linux AS2.1 Servers, IBM OS/2 servers. Installation, Configuration of Oracle 8i, Oracle 9i, MS-SQL Server 2000, IBM DB2 v8.1.
- Configuration and troubleshooting of NDM software on IBM OS/2 machine, Control – D Report Software, Teller Applications etc.,
- Patched software and installed new versions to eliminate security problems and protect data.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Configured hardware, devices and software to set up work stations for employees.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Provided guidance on installing and integrating new hardware components and software to remote clients
- Maintained personal repository of technical knowledge used to hone responses and shorten remediation times
Education
MBA - Operations Research
Indira Gandhi National Open University
New Delhi, India 06.2004 - 12.2008
Bachelor of Science - Computer Science And Engineering
University of Madras
Chennai, TamilNadu, India 09.1998 - 06.2002
Skills
Enterprise Content Management
IT-Business Collaboration
Leading High-Performing IT Teams
IT Architecture
Database Design
SAFe Certified Scrum Master
Multi Cloud Architecture
Systems Design
Client Communication
IBM Suite of Products (FileNet, CMOD, ICN)
Competitive Assessment
Customer proposals
Cloud services
Business solutions
Agile Project Management
Certification
AWS Certified Solution Architect Associate
Timeline
Oracle Cloud Infrastructure 2021 Architect Associate
02-2022
Sr. Technology Architect
Cognizant Technology Solutions
04.2015 - Current
Technical Project Manager
IBM India Pvt Limited
10.2010 - 04.2015
Technical Lead - Infrastructure
Scope International, Standard Chartered Bank
02.2005 - 10.2010
MBA - Operations Research
Indira Gandhi National Open University
06.2004 - 12.2008
Technical Support Engineer
Info Services
05.2003 - 02.2005
Bachelor of Science - Computer Science And Engineering
University of Madras
09.1998 - 06.2002