Ramon Briseno
Woodland,CA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
9
9
years of professional experience
Work History
Uber Driver
Uber
01.2024 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Achieved high customer ratings on post-trip surveys for good driving, vehicle cleanliness, and customer service.
Asset Protection
Walgreens
05.2021 - 12.2023
- Assisted in the development of new policies for asset protection, leading to a safer working environment for employees.
- Provided regular training for staff members on asset protection best practices, raising awareness and vigilance among team members.
- Developed and implemented comprehensive training programs for asset protection team members, resulting in improved performance levels.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Ensured accurate record-keeping by logging daily activities, incidents, and observations in the asset protection logbook.
In-Store Associate
Papa Johns
06.2017 - 07.2018
- Enhanced customer satisfaction by providing personalized product recommendations and knowledgeable assistance.
- Maximized transaction speed by quickly processing purchases using point-of-sale systems while maintaining accuracy.
- Collaborated with team members to achieve sales goals through excellent teamwork and communication.
- Streamlined store operations by maintaining a clean, organized, and visually appealing sales floor.
Caregiver
IHSS - In Home Supportive Services
02.2016 - 04.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Bachelor of Science - Pscyhology
Sacramento State
Sacramento, CA06-2026
Associate of Arts - Law, Public Policy, And Society
Sacramento City College
Sacramento, CA12-2024
Associate of Arts - Psychology
Sacramento City College
Sacramento, CA12-2024
Skills
- Schedule management
- Excellent navigation
- Customer service
- Punctuality
Languages
Spanish
Native or Bilingual
Timeline
Uber Driver
Uber
01.2024 - Current
Asset Protection
Walgreens
05.2021 - 12.2023
In-Store Associate
Papa Johns
06.2017 - 07.2018
Caregiver
IHSS - In Home Supportive Services
02.2016 - 04.2017
Bachelor of Science - Pscyhology
Sacramento State
Associate of Arts - Law, Public Policy, And Society
Sacramento City College
Associate of Arts - Psychology
Sacramento City College
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