Skilled Class A Driver with clean driving history and valid [State] license. Accustomed to daily routes with multiple stops. Coordinates smooth loading, unloading and load processing at each location. Meticulous about updating paperwork and DOT-compliant records.
Talented Truck Driver with good route planning, payment handling and customer service skills. Offering experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Licensed Insurance Agent/Owner/Operator
Medallion Insurance Services
Salt Lake City, UT
02.2006 - 08.2016
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Exceeded corporate quotas for monthly policy sales.
Provided coverage option information to assist clients in protecting assets.
Reported policy changes and company conditions affecting customer satisfaction.
Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals.
Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales.
Extremely knowledgeable of company insurance products and services to advise customers on appropriate choices.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Promoted more then 10 known Insurance Companies products and services using upselling and other sales strategies.
Utilized targeted marketing efforts to increase revenue, including email campaigns and cold calling.
Co-Owned and Managed Collision Repair Shop
Medallion Autobody
Sal Lake City , UT
03.2009 - 08.2015
Prepared work orders by describing repair and replacement services required, obtaining approval signatures and entering orders into work management system.
Stocked shop with equipment, parts and other resources to guarantee timely service and ability to conduct broad scope of repairs.
Supervised and managed day-to-day operations and tasks, including quality control and on scheduale work.
Supported customer service and satisfaction objectives by resolving escalated issues, establishing payment arrangements.
Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
Coordinated and supervised shop and field service technicians and assigned tasks and work orders.
Developed estimates by costing parts, supplies and labor and calculating customers' payments.
Established relationships with automotive industry vendors for subcontracting glass repair, upholstery repair and vinyl decal installation.
Maintained employee morale and increased production through employee appreciation.
Used Quick Books to prepare and manage annual operating budget of body shop.
Managed Quick Books system and associated software to maintain accuracy and completeness of service invoicing.
Complied with documentation requirements as outlined by governmental regulations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained energy and enthusiasm in fast-paced environment.
Education
High School Diploma -
West High School , Salt Lake City
08.1994
Salt Lake Community College, Salt Lake City, UT
1995
Skills
Insurance Sales
Insurance Knowledge
Sales
Client Retention
Sales Goals
Business Development
Appointment Setting
Market Strategy
Billing Inquiries
Product Knowledge
Insurance Sales Expertise
Insurance Product Expertise
Timeline
Co-Owned and Managed Collision Repair Shop - Medallion Autobody