Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
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Ramon Franquez

Ramon Franquez

West Covina,CA

Summary

Personable and dedicated Customer Service Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Detailed Technician skilled all services. Demonstrating keen sense of skill to every customer. Known for best-in-class work and great problem-solving skills.

Overview

3
3
years of professional experience

Work History

PRIVATE SECURITY GUARD

Global Alliance Protection
Los Angeles
10.2022 - Current
  • Developed and updated security procedures, security system drawings and related documentation
  • Guarded restricted areas to prevent unauthorized entry
  • Secured personnel and premises by inspecting buildings and patrolling property
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing
  • Searched individuals and baggage for weapons and other prohibited items.
  • Assisted with crowd control during special events and ensured compliance with safety regulations.

VALET/DELIVERY SPECIALIST

Longo Lexus
El Monte
06.2021 - 11.2021
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business
  • Parked and retrieved guest vehicles quickly to avoid long wait times
  • Grouped new cars
  • Assisted Sales with preparing cars as well as delivering.
  • Assigned numbered tags to customers and vehicles.

Education

Bachelor of Science - Biological And Physical Sciences

California State University - Fullerton

High School Diploma -

Woodrow Wilson Senior High School

Skills

  • Fluent in Spanish
  • Organizational skills
  • Communication
  • Problem resolution
  • Requisition Processing
  • Maintaining Inventory
  • Operating Equipment
  • Flexible and Adaptable
  • Critical Thinking

Volunteer Experience

  • Student Animal Awareness Club, Member & Volunteer, 3165 LOS FELIZ BLVD, LOS ANGELES, CA, 90039, Spend my time finding ways to volunteer and fundraise for the local shelters. I volunteered at the Sante D'or cat rescue foundation for more than 20 hours. Fundraise at my local school selling various amounts of food, clothing, etc. Raised about 2,000 dollars for all types of animals all donations were split with local shelters.
  • Homeless Awareness Club, Volunteer, I volunteer to make plastic beds for the homeless in 2018. My role in this project was to accumulate as many plastic bags, implementing our knitting pattern design. In the process the club was able to create roughly 125 beds. Which was distributed around homeless environments including downtown and many homeless shelters we partnered with.
  • Avid, Volunteer, In the Avid organization we were able to collect many donations from the community such as turkey, water bottles, canned foods, hygiene essentials, clothing, etc. We packaged 75 boxes which included 20 or more of these necessities we had collected. Each box was provided to families during the thanksgiving holiday. Our team spent 6 hours a week for 4 weeks, volunteering in order to help those families in our local community.

Languages

English
Full Professional
Spanish
Professional

Timeline

PRIVATE SECURITY GUARD

Global Alliance Protection
10.2022 - Current

VALET/DELIVERY SPECIALIST

Longo Lexus
06.2021 - 11.2021

Bachelor of Science - Biological And Physical Sciences

California State University - Fullerton

High School Diploma -

Woodrow Wilson Senior High School
Ramon Franquez