Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ramon Garza

Austin,TX

Summary

Dynamic Cashier Team Lead at Seven Eleven with a proven track record in customer service and team leadership. Expert in cash handling and problem-solving, I trained new cashiers to enhance performance and foster a positive work environment. Recognized for reliability and flexibility, I consistently maintained high service levels during peak periods.

Overview

15
15
years of professional experience

Work History

Tigris Security Services

Tss
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cashier Team Lead

Seven Eleven
05.2010 - 05.2020
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained team members on cash register operation and cash handling.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.

Education

Diploma - Cosmetology

Palo Duro High
Amarillo, TX
05.2002

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Punctual and reliable
  • Flexible schedule

Languages

English Spanish
Full Professional

Timeline

Tigris Security Services

Tss
06.2024 - Current

Cashier Team Lead

Seven Eleven
05.2010 - 05.2020

Diploma - Cosmetology

Palo Duro High
Ramon Garza