Ramon Holmes
Olney
Summary
Dynamic Shift Leader at Walgreens with a proven track record in team leadership and conflict resolution. Expert in cash handling and inventory management, I enhanced operational efficiency and customer satisfaction. Successfully trained staff and streamlined workflows, fostering a positive work environment while ensuring compliance with safety protocols.
Overview
15
15
years of professional experience
Work History
Shift Leader
Walgreens
Olney, MD
01.2020 - Current
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability for customer needs.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Coordinated staff schedules to align with business demand and operational efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Head Football Coach
OBGC
Olney, MD
06.2011 - Current
- Developed and implemented strategic training programs to enhance player performance and team cohesion.
- Led recruitment efforts, identifying talent and fostering relationships with prospective athletes.
- Analyzed game footage to refine tactics and improve competitive strategies for upcoming matches.
- Mentored assistant coaches, providing guidance on practice planning and player development techniques.
- Facilitated regular communication with parents and stakeholders regarding team objectives, schedules, and player expectations.
- Streamlined game preparation by utilizing advanced film study techniques to analyze opponents'' strengths and weaknesses.
- Promoted a positive image of the football program within the community with regular outreach events and initiatives.
Education
High School Diploma -
Gaithersburg Highschool
Gaithersburg, MDSkills
- Positive attitude
- Cash handling
- Team leadership
- Conflict resolution
- Inventory counts
- Shift paperwork completion
- Daily workflows
- Computer skills
- Store maintenance
- Store layout design
Timeline
Shift Leader
Walgreens
01.2020 - Current
Head Football Coach
OBGC
06.2011 - Current
High School Diploma -
Gaithersburg Highschool